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Overnight 24 7 Chat Support Jobs (NOW HIRING)

Synergy ECP

Network Engineer 24/7 Support

Annapolis, MD · On-site

$250K/yr

This is a mission-critical opportunity supporting operations that run 24/7, 365 days a year . Our ... overnight. We're seeking an experienced Level 3 Network Engineer who is willing to step into a non ...

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Overnight 24 7 Chat Support information

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$14

$26

$44

How much do overnight 24 7 chat support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for overnight 24 7 chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Overnight 24 7 Chat Support vs Customer Service Representative?

AspectOvernight 24 7 Chat SupportCustomer Service Representative
Work HoursTypically overnight, 24/7 availabilityRegular daytime hours, weekdays
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person
Required SkillsStrong written communication, tech-savvyVerbal communication, problem-solving
CertificationsNone usually required, some customer service trainingCustomer service or related certifications optional

Overnight 24 7 Chat Support focuses on providing online assistance during overnight hours via chat, requiring strong written skills. Customer Service Representatives often work during daytime hours, handling calls and in-person interactions. Both roles involve customer interaction but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of 24 7 Chat Support jobs? The most popular types of 24 7 Chat Support jobs are:
What job categories do people searching Overnight 24 7 Chat Support jobs look for? The top searched job categories for Overnight 24 7 Chat Support jobs are:
Overnight 24 7 Chat Support jobs near you
Infographic showing various Overnight 24 7 Chat Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 28% Part Time, 1% Temporary, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 15 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

433rd of 481 rated business services

Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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