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Intern 24 7 Chat Support Jobs (NOW HIRING)

Gotham Biotech

Live Chat Support Agent

Portland, ME · Remote

$22 - $25/hr

Requirements Requirements: * 3-7 years of proven experience in customer support, preferably in a live chat or digital support environment. * Excellent written communication skills with a professional ...

Atkore

Engineering Intern $24.00/hr.

Harvey, IL · On-site

$24/hr

Engineering Intern $24.00/hr. Who We Are: Atkore is forging a future where innovation ... Support continuous improvement initiatives that enhance our manufacturing processes and overall ...

Intralox

Technical Support Engineer- 24/7

Baltimore, MD · On-site

$68K - $147K/yr

C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Systems Support Engineering Specialist - 24/7 Support. Intralox is a ...

Intralox

Technical Support Specialist- 24/7

Baltimore, MD · On-site

$41K - $82K/yr

C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Systems Support Engineering Specialist - 24/7 Support. Intralox is a ...

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How much do intern 24 7 chat support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for intern 24 7 chat support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.
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Intern 24 7 Chat Support jobs near you

Live Chat Support Agent

Gotham Biotech

Portland, ME • Remote

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

This is a remote position.

Posting Title: Live Chat Support Agent
Industry: Customer Service & Digital Support
Salary: $23–$25 per hour

Summary
We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer service team. In this role, you will serve as the primary point of contact for customers seeking real-time assistance with inquiries, technical issues, account management, and product guidance. Your ability to communicate clearly, resolve problems efficiently, and maintain a positive customer experience will directly impact customer satisfaction, retention, and brand loyalty. This position requires a proactive mindset, strong written communication skills, and the ability to multitask in a fast-paced, high-volume environment. You’ll work closely with cross-functional teams to escalate complex issues, provide feedback on customer pain points, and contribute to continuous service improvement. This is a remote opportunity ideal for professionals passionate about delivering exceptional digital support and driving customer success.


Responsibilities
  • Provide real-time, accurate, and professional support via live chat to customers across multiple platforms.
  • Troubleshoot technical issues, account access problems, and product-related inquiries with precision and speed.
  • Guide customers through onboarding, feature usage, and troubleshooting steps using clear, concise, and customer-friendly language.
  • Resolve customer issues independently, escalating complex cases to appropriate departments when necessary.
  • Maintain detailed and accurate records of all customer interactions in the CRM system.
  • Collaborate with product, technical, and marketing teams to share insights on recurring customer challenges and suggest improvements.
  • Adhere to SLAs, response time targets, and quality assurance standards.
  • Contribute to knowledge base articles and internal documentation to improve team efficiency.
  • Monitor chat volume and proactively manage workload during peak periods.


Requirements
Requirements:
  • 3–7 years of proven experience in customer support, preferably in a live chat or digital support environment.
  • Excellent written communication skills with a professional tone, grammar accuracy, and clarity under pressure.
  • Strong problem-solving and critical thinking abilities to diagnose and resolve customer issues efficiently.
  • Proficiency in using CRM systems, ticketing platforms, and live chat software (e.g., Zendesk, Freshdesk, Intercom).
  • Ability to multitask, manage multiple chat sessions simultaneously, and maintain composure during high-volume periods.
  • Self-motivated with a customer-first mindset and a commitment to delivering consistent, high-quality service.
  • Reliable internet connection and a quiet, distraction-free workspace for remote work.
  • High school diploma or equivalent; associate’s or bachelor’s degree preferred.
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Additional Information
  • Remote position with flexible scheduling options.
  • Ongoing training and career development opportunities provided.
  • Performance-based incentives and recognition programs.
  • This role may require occasional evening or weekend availability to support global customers.

Benefits

  • Health insurance (medical, dental, vision)

  • Paid time off (PTO) — vacation, sick days, personal days

  • Paid holidays

  • 401(k) retirement plan

  • Life insurance

  • Short‑term and long‑term disability insurance