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Intern 24 7 Chat Support Jobs (NOW HIRING)

EPITEC

Chat Support Agent

Smyrna, TN

$25/hr

Job #103916 Job Title Chat Support Agent Location Smyrna, TN 37167, United States Work Environment Fully Onsite Shift 7:00 AM - 4:00 PM Employment Type W2 Contract: Long-Term Pay Range $25.00/hour ...

Epitec

Chat Support Agent - R00209947

Smyrna, TN · On-site

$25/hr

Job #103916 Job Title Chat Support Agent Location Smyrna, TN 37167, United States Work Environment Fully Onsite Shift 7:00 AM - 4:00 PM Employment Type W2 Contract: Long-Term Pay Range $25.00/hour ...

Gotham Biotech

Live Chat Support Agent

Portland, ME · Remote

$22 - $25/hr

Requirements Requirements: * 3-7 years of proven experience in customer support, preferably in a live chat or digital support environment. * Excellent written communication skills with a professional ...

Atkore

Engineering Intern $24.00/hr.

Harvey, IL · On-site

$24/hr

Engineering Summer Intern $24.00/hr. Who We Are: Atkore is forging a future where innovation ... Support continuous improvement initiatives that enhance our manufacturing processes and overall ...

Atkore

Engineering Intern $24.00/hr.

Harvey, IL · On-site

$24/hr

Engineering Intern $24.00/hr. Who We Are: Atkore is forging a future where innovation ... Support continuous improvement initiatives that enhance our manufacturing processes and overall ...

Intralox

Technical Support Engineer- 24/7

Baltimore, MD · On-site

$68K - $147K/yr

C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Systems Support Engineering Specialist - 24/7 Support. Intralox is a ...

Intralox

Technical Support Specialist- 24/7

Baltimore, MD · On-site

$41K - $82K/yr

C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Systems Support Engineering Specialist - 24/7 Support. Intralox is a ...

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Intern 24 7 Chat Support information

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How much do intern 24 7 chat support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for intern 24 7 chat support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.
What are the most commonly searched types of 24 7 Chat Support jobs? The most popular types of 24 7 Chat Support jobs are:
Intern 24 7 Chat Support jobs near you
Chat Support Agent

Chat Support Agent

EPITEC

Smyrna, TN

$25/hr

Other

Medical, PTO

Posted 6 days ago

Job description

  • Location: Smyrna, Tennessee
  • Type: Contract
  • Job #103916
Job Title
Chat Support Agent
Location
Smyrna, TN 37167, United States
Work Environment
Fully Onsite
Shift
7:00 AM - 4:00 PM
Employment Type
W2 Contract: Long-Term
Pay Range
$25.00/hour
Benefits
Medical Benefits & PTO Included
Position Overview
Epitec is seeking to hire a Chat Support Agent for a major automotive client. This role supports real-time customer interactions in a fast-paced, onsite environment and is ideal for candidates with strong written communication and multitasking skills.
Key Responsibilities
  • Provide help desk support via chat to dealership service, parts, and warranty departments regarding vehicle maintenance, service, and repair inquiries
  • Deliver support aligned with brand values, profitability, and cost-efficiency goals
  • Document all cases, search databases for related issues, update records, and close completed cases
  • Analyze issues from the customer's perspective and recommend effective solutions
  • Provide feedback from dealership technicians to internal automotive teams
  • Collaborate cross-functionally with multiple departments and affiliates to meet reporting requirements
  • Navigate service manuals, research TechLine cases, and utilize tools such as ASIST and internal knowledge systems
  • Support LenZ platform activities including onboarding dealers, managing accounts, guiding users, and resolving platform issues
  • Create PowerPoint presentations and Excel reports for leadership
  • Complete support tasks and assist team members as needed
  • Create and monitor Salesforce reports and dashboards
  • Conduct outbound calls to dealerships to provide non-diagnostic technical assistance
  • Initiate remote TechLink sessions to assist dealerships with PC and technical issues
  • Prepare meeting materials, scheduling, and logistics for training courses and special events (including PEEK training)
  • Research and develop Tech Alerts to share knowledge and improve technician awareness
  • Perform additional duties as needed to support team and business objectives
Required Qualifications
  • Minimum 2+ years of customer or chat support experience
  • Typing speed of at least 40 WPM
  • Ability to prioritize and complete multiple, time-sensitive tasks
  • Basic knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Ability and willingness to learn new systems such as CONSULT, Webex, ASIST, Electronic Parts Catalog, and NNAnet
  • Strong written communication skills
  • Ability to multitask across multiple conversations
  • Ability to work onsite in Smyrna, TN
Preferred Qualifications
  • Previous automotive service or parts experience
  • IT experience preferred
  • Experience in live chat or call center environment
  • Experience with CRM or ticketing systems
  • Strong problem-solving skills
Education Requirements
  • High school diploma required
  • Associate (AA) degree preferred
  • Equivalent related coursework, training, or certifications will be considered

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