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Full Time 24 7 Chat Support Jobs (NOW HIRING)

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Synergy ECP

Network Engineer 24/7 Support

Annapolis, MD · On-site

$250K/yr

This is a mission-critical opportunity supporting operations that run 24/7, 365 days a year . Our team ensures that essential systems stay online, secure, and performing at all times-and that ...

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Full Time 24 7 Chat Support information

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How much do full time 24 7 chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for full time 24 7 chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Full Time 24 7 Chat Support vs Customer Service Representative?

AspectFull Time 24 7 Chat SupportCustomer Service Representative
Work EnvironmentOnline, remote, chat-basedIn-office or remote, phone and in-person
Required SkillsTyping speed, online communication, problem-solvingCommunication, interpersonal skills, product knowledge
CertificationsNone typically required, some technical knowledgeCustomer service training, sometimes certifications
Work Hours24/7 shifts, including nights and weekendsRegular business hours, some flexible shifts

Full Time 24 7 Chat Support focuses on online, chat-based customer assistance around the clock, requiring quick typing and online communication skills. Customer Service Representatives may work in various environments, handling calls or in-person interactions during standard hours. Both roles serve customer needs but differ mainly in work setting and hours.

What cities are hiring for Full Time 24 7 Chat Support jobs? Cities with the most Full Time 24 7 Chat Support job openings:
What are the most commonly searched types of 24 7 Chat Support jobs? The most popular types of 24 7 Chat Support jobs are:
What states have the most Full Time 24 7 Chat Support jobs? States with the most job openings for Full Time 24 7 Chat Support jobs include:
Full Time 24 7 Chat Support jobs near you
Chat Customer Support Representative - AT&T

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Posted 10 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

438th of 487 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements
  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits
  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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