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Full Time 24 7 Chat Support Jobs (NOW HIRING)

Launch Focus

Technical Support

Rochester, NY · On-site

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

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Full Time 24 7 Chat Support information

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How much do full time 24 7 chat support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for full time 24 7 chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Full Time 24 7 Chat Support vs Customer Service Representative?

AspectFull Time 24 7 Chat SupportCustomer Service Representative
Work EnvironmentOnline, remote, chat-basedIn-office or remote, phone and in-person
Required SkillsTyping speed, online communication, problem-solvingCommunication, interpersonal skills, product knowledge
CertificationsNone typically required, some technical knowledgeCustomer service training, sometimes certifications
Work Hours24/7 shifts, including nights and weekendsRegular business hours, some flexible shifts

Full Time 24 7 Chat Support focuses on online, chat-based customer assistance around the clock, requiring quick typing and online communication skills. Customer Service Representatives may work in various environments, handling calls or in-person interactions during standard hours. Both roles serve customer needs but differ mainly in work setting and hours.

What cities are hiring for Full Time 24 7 Chat Support jobs?

Cities with the most Full Time 24 7 Chat Support job openings:

What are the most commonly searched types of 24 7 Chat Support jobs?

The most popular types of 24 7 Chat Support jobs are:

What states have the most Full Time 24 7 Chat Support jobs?

States with the most job openings for Full Time 24 7 Chat Support jobs include:

Full Time 24 7 Chat Support jobs near you

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 26 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

443rd of 491 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements
  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits
  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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