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Full Time 24 7 Chat Support Jobs (NOW HIRING)

Eisenhower

Assoc Dir. 24/7 Recognition

Rancho Mirage, CA · On-site

$47.46 - $72.10/hr

Day (United States of America) Hours: 36 Salary range: $47.46 - $72.10 Schedule: Full Time Shift ... Trains, orients, coaches, and positively supports new hires to ensure confident, seamless ...

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Full Time 24 7 Chat Support information

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How much do full time 24 7 chat support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for full time 24 7 chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Full Time 24 7 Chat Support vs Customer Service Representative?

AspectFull Time 24 7 Chat SupportCustomer Service Representative
Work EnvironmentOnline, remote, chat-basedIn-office or remote, phone and in-person
Required SkillsTyping speed, online communication, problem-solvingCommunication, interpersonal skills, product knowledge
CertificationsNone typically required, some technical knowledgeCustomer service training, sometimes certifications
Work Hours24/7 shifts, including nights and weekendsRegular business hours, some flexible shifts

Full Time 24 7 Chat Support focuses on online, chat-based customer assistance around the clock, requiring quick typing and online communication skills. Customer Service Representatives may work in various environments, handling calls or in-person interactions during standard hours. Both roles serve customer needs but differ mainly in work setting and hours.

What cities are hiring for Full Time 24 7 Chat Support jobs? Cities with the most Full Time 24 7 Chat Support job openings:
What are the most commonly searched types of 24 7 Chat Support jobs? The most popular types of 24 7 Chat Support jobs are:
What states have the most Full Time 24 7 Chat Support jobs? States with the most job openings for Full Time 24 7 Chat Support jobs include:
Full Time 24 7 Chat Support jobs near you

Journeys - Chat Support Representative - Temp-to-Hire (Onsite)

Genesco

Nashville, TN

$16.50 - $21/hr

Full-time

Posted 14 days ago

Genesco rating

5.4

Company rating: 5.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

76th of 104 rated fashion retailers

Job description

We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails —assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.

Note: Work From Home opportunity available only to Tennessee residents.

Key Responsibilities:

Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.

Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.

Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.

Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.

Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.

Additional Support: Perform other duties as needed to support overall business operations.

Qualifications:

Experience: Previous customer service or retail experience is preferred but not required.

Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.

Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.

Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.

Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.

Conflict Resolution: Professionalism in handling and de-escalating conflicts.

Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):

  • Sunday: 10:00 AM – 7:00 PM
  • Monday–Friday: 7:00 AM – 8:00 PM
  • Saturday: 9:00 AM – 6:00 PM

Note: Business hours may extend during peak times to meet coverage needs.

What We Offer:

Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance

Weekly Pay: Receive weekly payment every Friday

Paid Training: Start with two weeks of fully paid training to set you up for success

Supportive Team Environment: Join a collaborative and inclusive team that values your contributions

Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs

What Genesco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Genesco

Sourced by ZipRecruiter

Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1924

Social media

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