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Assistant 24 7 Chat Support Jobs (NOW HIRING)

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

... * Assist customers in navigating our products or services, addressing their questions, concerns ... Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ...

This is a mission-critical opportunity supporting operations that run 24/7, 365 days a year . Our team ensures that essential systems stay online, secure, and performing at all times-and that ...

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Assistant 24 7 Chat Support information

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How much do assistant 24 7 chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for assistant 24 7 chat support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What are the most commonly searched types of 24 7 Chat Support jobs? The most popular types of 24 7 Chat Support jobs are:
Infographic showing various Assistant 24 7 Chat Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 30% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Department Assistant-24/7 Recognition

Eisenhower

Rancho Mirage, CA

$19.72 - $29.95/hr

Full-time

Posted 3 days ago


Job description

Default Work Shift:

Day (United States of America)

Hours:

40

Salary range:

$19.72 - $29.95

Schedule:

Full Time

Shift Hours:

8 Hour employee

Department:

24/7 Recognition

Job Objective:

Provides administrative support for the department and assists with scheduling appointments and tests for 24/7 patients; plays a critical role in recognizing donors who make significant contributions to Eisenhower Health.

Job Description:

Education:Required: High school diploma, GED or higher level degreePreferred: Associate's or bachelor's degreeLicensure/Certification:N/AExperience:Required: Two (2) years of healthcare or administrative experiencePreferred: Admitting or insurance experience in healthcareReports To: Director-24/7 ServicesSupervises: N/AAges of Patients: N/ABlood Borne Pathogens: Minimal/ No Potential

Skills, Knowledge, Abilities:

Ability to adapt quickly to changing priorities and unexpected situations, Ability to communicate with patients, healthcare professionals, and staff to ensure clear and accurate exchange of information, Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions, Ability to handle patient complaints and feedback professionally, facilitating resolutions to enhance patient satisfaction, Ability to organize patient's schedules efficiently, Ability to prioritize tasks and manage time efficiently to meet deadlines, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Written and verbal communication skills

Essential Responsibilities

1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.2. Acts as direct liaison for all 24/7 patients.3. Calls patients for availability and scheduling.4. Prepares typed schedule for patients with multiple appointments.5. Collects patient information, CDs, films etc. and sends them to appropriate department.6. Schedules outpatient testing and/or procedure appointments with appropriate departments.7. Assures patients and/or families have information to contact 24/7 Services.8. Order department supplies and schedules office maintenance.9. Assist with workflow for 24/7 Queue Management.10. Assists 24/7 patients navigate email encryption issues and Epic "My Chart".11. Assists RN's and physicians with Epic "Care Everywhere".12. Acts as liaison for maintenance/care of 24/7 vehicles.13. Answers all incoming phone calls, routing as needed.14. Picks up or delivers packages on campus.15. Processes communications/arrangements for 24/7 hospitality.16. Identifies patients through use of proper method of retrieving patient history/information to avoid creation of duplicate Medical Records for additional patient visits.17. Verifies and accurately enters and updates patient information while registering as per departmental guidelines.18. Performs other duties as assigned.