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Assistant 24 7 Chat Support Jobs (NOW HIRING)

EPITEC

Chat Support Agent

Smyrna, TN

$25/hr

... Shift 7:00 AM - 4:00 PM Employment Type W2 Contract: Long-Term Pay Range $25.00/hour Benefits ... Complete support tasks and assist team members as needed * Create and monitor Salesforce reports ...

Epitec

Chat Support Agent - R00209947

Smyrna, TN · On-site

$25/hr

... Shift 7:00 AM - 4:00 PM Employment Type W2 Contract: Long-Term Pay Range $25.00/hour Benefits ... Complete support tasks and assist team members as needed * Create and monitor Salesforce reports ...

AYS

Live Chat Support Agent

Phoenix, AZ · Remote

$18.50 - $24.75/hr

... assist customers Qualifications: - High school diploma or equivalent, college degree preferred - 1-2 years of experience in a customer service role, preferably in a live chat or online support ...

Orgenesis

Live Chat Support Agent

Bastrop, TX · On-site +1

$45K - $68K/yr

The Live Chat Support Agent serves as the front line of customer communication, providing prompt ... Customer Account Support * Assist customers with account access, profile updates, and account ...

Round Rock

Live Chat Support Agent

Round Rock, TX

$25 - $30/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your ... Provide detailed information about hospital services, policies, and procedures. * Assist patients ...

Intralox

Technical Support Specialist- 24/7

Baltimore, MD · On-site

$41K - $82K/yr

C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Systems Support Engineering Specialist - 24/7 Support. Intralox is a ...

Milwaukee Brewers

24/7 Security Officer

Milwaukee, WI

$15.75 - $18.75/hr

24/7 Security Officer Job Locations US-WI-Milwaukee ID 2026-2752 # of Openings 2 Category Security ... and walking * Assist in pre- and post-event duties, including locking doors, parking lots and ...

AEG

24/7 Security Officer

Milwaukee, WI · On-site

$15.75 - $18.75/hr

... and walking * Assist in pre- and post-event duties, including locking doors, parking lots and ... This 24/7 Security Officer will primarily work the 4:00 pm to Midnight shift and/or the Midnight to ...

H star

24/7 Security Officer

Milwaukee, WI

$15.75 - $18.75/hr

... and walking * Assist in pre- and post-event duties, including locking doors, parking lots and ... This 24/7 Security Officer will primarily work the 4:00 pm to Midnight shift and/or the Midnight to ...

Milwaukee Brewers

24/7 Security Officer

Milwaukee, WI

$15.75 - $18.75/hr

... and walking * Assist in pre- and post-event duties, including locking doors, parking lots and ... This 24/7 Security Officer will primarily work the 4:00 pm to Midnight shift and/or the Midnight to ...

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Assistant 24 7 Chat Support information

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How much do assistant 24 7 chat support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for assistant 24 7 chat support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What are the most commonly searched types of 24 7 Chat Support jobs? The most popular types of 24 7 Chat Support jobs are:
Assistant 24 7 Chat Support jobs near you
Infographic showing various Assistant 24 7 Chat Support job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Chat Support Agent

Chat Support Agent

EPITEC

Smyrna, TN

$25/hr

Other

Medical, PTO

Posted 5 days ago

Job description

  • Location: Smyrna, Tennessee
  • Type: Contract
  • Job #103916
Job Title
Chat Support Agent
Location
Smyrna, TN 37167, United States
Work Environment
Fully Onsite
Shift
7:00 AM - 4:00 PM
Employment Type
W2 Contract: Long-Term
Pay Range
$25.00/hour
Benefits
Medical Benefits & PTO Included
Position Overview
Epitec is seeking to hire a Chat Support Agent for a major automotive client. This role supports real-time customer interactions in a fast-paced, onsite environment and is ideal for candidates with strong written communication and multitasking skills.
Key Responsibilities
  • Provide help desk support via chat to dealership service, parts, and warranty departments regarding vehicle maintenance, service, and repair inquiries
  • Deliver support aligned with brand values, profitability, and cost-efficiency goals
  • Document all cases, search databases for related issues, update records, and close completed cases
  • Analyze issues from the customer's perspective and recommend effective solutions
  • Provide feedback from dealership technicians to internal automotive teams
  • Collaborate cross-functionally with multiple departments and affiliates to meet reporting requirements
  • Navigate service manuals, research TechLine cases, and utilize tools such as ASIST and internal knowledge systems
  • Support LenZ platform activities including onboarding dealers, managing accounts, guiding users, and resolving platform issues
  • Create PowerPoint presentations and Excel reports for leadership
  • Complete support tasks and assist team members as needed
  • Create and monitor Salesforce reports and dashboards
  • Conduct outbound calls to dealerships to provide non-diagnostic technical assistance
  • Initiate remote TechLink sessions to assist dealerships with PC and technical issues
  • Prepare meeting materials, scheduling, and logistics for training courses and special events (including PEEK training)
  • Research and develop Tech Alerts to share knowledge and improve technician awareness
  • Perform additional duties as needed to support team and business objectives
Required Qualifications
  • Minimum 2+ years of customer or chat support experience
  • Typing speed of at least 40 WPM
  • Ability to prioritize and complete multiple, time-sensitive tasks
  • Basic knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Ability and willingness to learn new systems such as CONSULT, Webex, ASIST, Electronic Parts Catalog, and NNAnet
  • Strong written communication skills
  • Ability to multitask across multiple conversations
  • Ability to work onsite in Smyrna, TN
Preferred Qualifications
  • Previous automotive service or parts experience
  • IT experience preferred
  • Experience in live chat or call center environment
  • Experience with CRM or ticketing systems
  • Strong problem-solving skills
Education Requirements
  • High school diploma required
  • Associate (AA) degree preferred
  • Equivalent related coursework, training, or certifications will be considered

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