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Assistant 24 7 Chat Support Jobs (NOW HIRING)

EPITEC

Chat Support Agent

Smyrna, TN · On-site

$25/hr

... Shift 7:00 AM - 4:00 PM Employment Type W2 Contract: Long-Term Pay Range $25.00/hour Benefits ... Complete support tasks and assist team members as needed * Create and monitor Salesforce reports ...

Epitec

Chat Support Agent - R00209947

Smyrna, TN · On-site

$25/hr

... Shift 7:00 AM - 4:00 PM Employment Type W2 Contract: Long-Term Pay Range $25.00/hour Benefits ... Complete support tasks and assist team members as needed * Create and monitor Salesforce reports ...

Artech

Chat Support Agent

Smyrna, TN

Chat Support Agent Short Description: Location - Field Quality Center (FQC) Smyrna, TN Hrs 7am ... Complete support tasks as requested to assist team members * Create and monitor Salesforce Reports ...

North Austin

Live Chat Support Agent

Austin, TX

$25 - $30/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your ... Provide detailed information about hospital services, policies, and procedures. * Assist patients ...

Round Rock

Live Chat Support Agent

Round Rock, TX

$25 - $30/hr

Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your ... Provide detailed information about hospital services, policies, and procedures. * Assist patients ...

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

... * Assist customers in navigating our products or services, addressing their questions, concerns ... Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ...

Intralox

Technical Support Engineer- 24/7

Baltimore, MD · On-site

$68K - $147K/yr

C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Systems Support Engineering Specialist - 24/7 Support. Intralox is a ...

Intralox

Technical Support Specialist- 24/7

Baltimore, MD · On-site

$41K - $82K/yr

C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Systems Support Engineering Specialist - 24/7 Support. Intralox is a ...

H star

24/7 Security Officer

Milwaukee, WI

$15.75 - $18.75/hr

... and walking * Assist in pre- and post-event duties, including locking doors, parking lots and ... This 24/7 Security Officer will primarily work the 4:00 pm to Midnight shift and/or the Midnight to ...

Milwaukee Brewers

24/7 Security Officer

Milwaukee, WI

$15.75 - $18.75/hr

... and walking * Assist in pre- and post-event duties, including locking doors, parking lots and ... This 24/7 Security Officer will primarily work the 4:00 pm to Midnight shift and/or the Midnight to ...

AEG Presents

24/7 Security Officer

Milwaukee, WI

$15.75 - $18.75/hr

... and walking * Assist in pre- and post-event duties, including locking doors, parking lots and ... This 24/7 Security Officer will primarily work the 4:00 pm to Midnight shift and/or the Midnight to ...

MLB - Milwaukee Brewers

24/7 Security Officer

Milwaukee, WI · On-site

$15.75 - $18.75/hr

... and walking * Assist in pre- and post-event duties, including locking doors, parking lots and ... This 24/7 Security Officer will primarily work the 4:00 pm to Midnight shift and/or the Midnight to ...

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Assistant 24 7 Chat Support information

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How much do assistant 24 7 chat support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for assistant 24 7 chat support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What are the most commonly searched types of 24 7 Chat Support jobs? The most popular types of 24 7 Chat Support jobs are:
Assistant 24 7 Chat Support jobs near you
Infographic showing various Assistant 24 7 Chat Support job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Chat Support Agent

Chat Support Agent

EPITEC

Smyrna, TN • On-site

$25/hr

Other

Medical, PTO

Posted 6 days ago

Job description

  • Location: Smyrna, Tennessee
  • Type: Contract
  • Job #103916
Job Title
Chat Support Agent
Location
Smyrna, TN 37167, United States
Work Environment
Fully Onsite
Shift
7:00 AM - 4:00 PM
Employment Type
W2 Contract: Long-Term
Pay Range
$25.00/hour
Benefits
Medical Benefits & PTO Included
Position Overview
Epitec is seeking to hire a Chat Support Agent for a major automotive client. This role supports real-time customer interactions in a fast-paced, onsite environment and is ideal for candidates with strong written communication and multitasking skills.
Key Responsibilities
  • Provide help desk support via chat to dealership service, parts, and warranty departments regarding vehicle maintenance, service, and repair inquiries
  • Deliver support aligned with brand values, profitability, and cost-efficiency goals
  • Document all cases, search databases for related issues, update records, and close completed cases
  • Analyze issues from the customer's perspective and recommend effective solutions
  • Provide feedback from dealership technicians to internal automotive teams
  • Collaborate cross-functionally with multiple departments and affiliates to meet reporting requirements
  • Navigate service manuals, research TechLine cases, and utilize tools such as ASIST and internal knowledge systems
  • Support LenZ platform activities including onboarding dealers, managing accounts, guiding users, and resolving platform issues
  • Create PowerPoint presentations and Excel reports for leadership
  • Complete support tasks and assist team members as needed
  • Create and monitor Salesforce reports and dashboards
  • Conduct outbound calls to dealerships to provide non-diagnostic technical assistance
  • Initiate remote TechLink sessions to assist dealerships with PC and technical issues
  • Prepare meeting materials, scheduling, and logistics for training courses and special events (including PEEK training)
  • Research and develop Tech Alerts to share knowledge and improve technician awareness
  • Perform additional duties as needed to support team and business objectives
Required Qualifications
  • Minimum 2+ years of customer or chat support experience
  • Typing speed of at least 40 WPM
  • Ability to prioritize and complete multiple, time-sensitive tasks
  • Basic knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Ability and willingness to learn new systems such as CONSULT, Webex, ASIST, Electronic Parts Catalog, and NNAnet
  • Strong written communication skills
  • Ability to multitask across multiple conversations
  • Ability to work onsite in Smyrna, TN
Preferred Qualifications
  • Previous automotive service or parts experience
  • IT experience preferred
  • Experience in live chat or call center environment
  • Experience with CRM or ticketing systems
  • Strong problem-solving skills
Education Requirements
  • High school diploma required
  • Associate (AA) degree preferred
  • Equivalent related coursework, training, or certifications will be considered

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