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24 7 Chat Support Jobs in Michigan (NOW HIRING)

September 7, 2026 - December 31, 2026 Position Summary Our client, a leading organization in the ... Procurement Transaction Support • Serve as a primary resource for day-to-day procurement ...

Insurance Service Associate - Remote

Three Rivers, MI · Remote

$13.25 - $18.50/hr

Our operational hours are 24 hours a day, 7 days a week. There is a need for flexibility to be ... Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ...

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

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24 7 Chat Support information

See Michigan salary details

$12

$22

$38

How much do 24 7 chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for 24 7 chat support in Michigan is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is a 24 7 chat support?

A 24/7 Chat Support job involves assisting customers via live chat at any time of the day or night. Support agents troubleshoot issues, answer inquiries, and provide guidance on products or services. This role requires strong communication skills, problem-solving abilities, and the capacity to handle multiple conversations simultaneously. Since support is available 24/7, agents may work in rotating shifts, including nights, weekends, and holidays.

What are the key skills and qualifications needed to thrive in 24 7 chat support?

To thrive as a 24 7 Chat Support specialist, you need strong written communication skills, quick problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and chat systems is typically required, with some employers preferring experience or certification in these tools. Excellent multitasking, patience, and a customer-focused attitude are standout soft skills in this field. These abilities are crucial to effectively assist customers around the clock and to maintain high satisfaction in a fast-paced, digital support environment.

What are the typical shift structures and how does the 24 7 chat support team collaborate across different time zones?

Many 24/7 chat support roles operate on rotating shifts to cover all hours, including nights, weekends, and holidays, ensuring continuous service for customers worldwide. Team members often work closely with colleagues in different time zones using shared platforms and detailed handover notes to keep track of ongoing support cases. Regular virtual meetings and communication tools help maintain a seamless experience for customers and foster strong team collaboration. This setup provides flexibility for employees and ensures that support standards remain high at all times.

How do you become a 24 7 Chat Support?

To become a 24/7 Chat Support agent, candidates typically need strong communication skills, basic computer literacy, and the ability to work flexible shifts including nights and weekends. Relevant experience in customer service or technical support and familiarity with chat platforms or CRM tools can improve chances of hiring. Some roles may require a high school diploma or equivalent, with additional training provided by employers.

What job categories do people searching 24 7 Chat Support jobs in Michigan look for?

The top searched job categories for 24 7 Chat Support jobs in Michigan are:

Infographic showing various 24 7 Chat Support job openings in Michigan as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, 10% Contract, and 10% Nights. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $47,222 per year, or $22.7 per hour.

Exception Professional

24 Seven Talent

Southfield, MI • On-site

Other

Posted 17 days ago


Job description

Procurement Operations Specialist
Employment Type: Freelance
Assignment Dates: September 7, 2026 - December 31, 2026
Position Summary

Our client, a leading organization in the electric vehicle and advanced manufacturing industry, is seeking a detail-oriented Procurement Operations Specialist to provide transactional purchasing support to its Global Supply Chain organization. This role manages a high volume of purchase requisitions, purchase orders, scheduling agreements, supplier documentation, and related procurement activities within Coupa and SAP.
The successful candidate will independently execute procurement transactions while partnering with supply chain, engineering, finance, program management, manufacturing, and supplier quality teams. This position is essential to maintaining accurate purchasing data, timely supplier engagement, and uninterrupted business operations.
Key Responsibilities
Purchase Order Administration
• Create, process, and manage purchase requisitions and purchase orders in Coupa and SAP.
• Convert approved requisitions into compliant, executable purchase orders.
• Process direct-material POs, tooling POs, engineering development orders, prototype orders, and production-related purchasing transactions.
• Support purchase contract creation, revisions, scheduling agreements, releases, and amendments.
• Monitor open POs and follow up on approvals, receipts, invoicing, and closures.
Procurement Transaction Support
• Serve as a primary resource for day-to-day procurement transactions and purchasing-system activities.
• Validate purchasing data, account assignments, WBS elements, cost centers, pricing, and approval routing.
• Support PO maintenance, change orders, supplier onboarding documentation, and system requirements.
• Assist with invoice reconciliation and resolution of procurement-related discrepancies.
Cross-Functional Coordination
• Partner with supply chain, engineering, finance, manufacturing, and program management teams to understand purchasing needs and execute transactions accurately.
• Coordinate with suppliers to obtain required documentation and resolve administrative issues.
• Escalate transaction delays, approval bottlenecks, and system issues to appropriate stakeholders.
Reporting, Compliance & Process Improvement
• Maintain complete procurement records in accordance with company policies and controls.
• Generate reports on open POs, approval aging, spend activity, and transaction status.
• Ensure compliance with procurement governance, delegation-of-authority requirements, and purchasing controls.
• Support internal and external audit requests related to purchasing transactions.
• Identify opportunities to improve transaction efficiency, data quality, and process automation within Coupa and SAP.
Required Qualifications
• 3+ years of experience in procurement operations, purchasing, supply chain operations, or a related field.
• Advanced experience processing purchase requisitions and purchase orders in Coupa.
• Advanced experience using SAP for procurement transactions.
• Strong knowledge of purchase orders, purchase requisitions, purchase contracts, scheduling agreements, invoice processing, and supplier master data.
• Demonstrated ability to manage high transaction volumes with exceptional accuracy and attention to detail.
• Strong Microsoft Excel skills.
• Excellent organizational, communication, and follow-through skills.
• Ability to work independently with minimal supervision.
Preferred Qualifications
• Experience in automotive, manufacturing, or high-volume production environments.
• Familiarity with tooling, prototype, engineering development, and production purchasing activities.
• Experience supporting buyers, supply managers, or category managers.
• Knowledge of procurement compliance, approval workflows, and purchasing controls.
• Experience supporting Coupa implementations, system enhancements, or transition initiatives.
Success Measures
• Process procurement transactions accurately and on time.
• Reduce administrative bottlenecks affecting supply chain execution.
• Improve PO cycle times and minimize approval delays.
• Maintain high-quality purchasing data across Coupa and SAP.
• Enable strategic procurement teams to focus on sourcing, supplier negotiations, supplier management, and commercial activities.