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Salesforce Business Analyst Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Salesforce Business Analyst position? Of course continuing to gain experience working as a Salesforce Business Analyst may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Salesforce Business Analyst and making sure your resume reflects your experience properly.

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Salesforce Business Analyst jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Salesforce Business Analyst or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers require a broad range of skills and qualifications in their descriptions of Salesforce Business Analyst positions. The top three keywords make up 40.91% of the total set of top terms. Look to the Resume Checklist below to see how Business Analyst, Technical, and Collaboration shares stack up against the share from resumes. Innovation, CRM and Business Process represent an additionally healthy share of the employer Salesforce Business Analyst job postings with their combined total of 29.91%. At 29.18%, Communication Skills, Analysis, Documentation, and Project Management appear far less frequently, but are still a significant portion of the 10 top Salesforce Business Analyst skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Salesforce Business Analyst positions. The top three keywords represent 36.44% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Business Analyst, Analysis, and CRM match up to employer job descriptions. Technical, Business Process, and Documentation represent a very decent share of skills found on resumes for Salesforce Business Analyst with 29.96% of the total. At 33.61%, Jira, Collaboration, Project Management, and User Acceptance Testing appear far less frequently, but are still a significant portion of the 10 top Salesforce Business Analyst skills and qualifications found on resumes.

Most Important Skills Required to Be a Salesforce Business Analyst as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Salesforce Business Analyst job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Salesforce Business Analyst on their resumes.
Top Salesforce Business Analyst Skills
Skills Required by Employers Share
Business Analyst 16.03%
Technical 13.56%
Collaboration 11.32%
Innovation 10.59%
CRM 10.58%
Business Process 8.74%
Communication Skills 8.32%
Analysis 7.26%
Documentation 6.84%
Project Management 6.76%
Skills Listed by Employees Share
Business Analyst 14.80%
Analysis 10.98%
CRM 10.66%
Technical 10.35%
Business Process 10.30%
Documentation 9.31%
Jira 8.73%
Collaboration 8.37%
Project Management 8.32%
User Acceptance Testing 8.19%

Salesforce Business Analyst Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Salesforce Business Analyst roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Salesforce Business Analyst job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Salesforce Business Analyst Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Digital
Consulting Experience
Auto Delivery
Computer Science
Collaboration
Technical
Translation
Business Analyst
CRM
Business Process
Project Management
Documentation
Facilitation
Employer job listings tend to list Digital, Consulting Experience, Auto Delivery, Computer Science, Collaboration, Technical, Translation, Business Analyst, CRM, Business Process, Project Management, Documentation or Facilitation as requirements in Salesforce Business Analyst job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Salesforce Business Analyst role may help you stand out more to hiring managers.
Common Keywords on Salesforce Business Analyst Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Customer Service
Analysis
SFDC
Deployment
User Acceptance Testing
MS Office
Requirements Gathering
Jira
Data Analytics
SQL
Microsoft Visio
Database
Both employer job listings and resumes from people who’ve held the role of Salesforce Business Analyst tend to always include skills and requirements found in this list. Whether you’ve only got Customer Service, Analysis, SFDC, Deployment, User Acceptance Testing, MS Office, Requirements Gathering, Jira, Data Analytics, SQL, Microsoft Visio or Database in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Salesforce Business Analyst.
Uncommon Keywords on Salesforce Business Analyst Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
HTML
Employer job listings infrequently list HTML as important skills or qualifications in Salesforce Business Analyst job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess this experience, including this keyword prominently on your resume when applying for a Salesforce Business Analyst role may go unnoticed or even discounted by hiring managers.

FAQs about Salesforce Business Analyst Skills and Resume Keywords

What are the most important Salesforce Business Analyst job skills to have on my resume?

The most common important skills required by employers are Customer Service, Analysis, SFDC, Deployment, User Acceptance Testing, MS Office and Requirements Gathering. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Salesforce Business Analyst, suggesting that having these keywords on a resume are important for success as a Salesforce Business Analyst. Additionally, employer Salesforce Business Analyst job descriptions list Digital as a desirable experience, even though Digital appears 6.15 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.

What are the least important Salesforce Business Analyst job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently a term like HTML which appears 0.43 times less often than in job descriptions for a Salesforce Business Analyst position indicates that highlighting this on your resume may not be a great way to get noticed.

How do I make sure my resume has all of the right keywords for a Salesforce Business Analyst position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Salesforce Business Analyst. Make sure to include a strong showing for the following keywords on your resume:
  • Customer Service
  • Analysis
  • SFDC
  • Deployment
  • User Acceptance Testing
  • MS Office
  • Requirements Gathering
  • Jira
  • Data Analytics
  • SQL
  • Microsoft Visio
  • Database
Additionally employers frequently list the following as desirable qualities in a Salesforce Business Analyst candidate, but they are far less common on most resumes:
  • Digital
  • Consulting Experience
  • Auto Delivery
  • Computer Science
  • Collaboration
  • Technical
  • Translation
  • Business Analyst
  • CRM
  • Business Process
  • Project Management
  • Documentation
  • Facilitation
Finally people who held the position of a Salesforce Business Analyst and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Salesforce Business Analyst application:
  • HTML

Before applying for a Salesforce Business Analyst job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Salesforce Business Analyst. Get started on your journey with a new ZipRecruiter Profile today!