Patient Care Representative Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Patient Care Representative position? Of course continuing to gain experience working as a Patient Care Representative may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Patient Care Representative and making sure your resume reflects your experience properly.

In order to do so, you’ll want to know that both employers hiring for a Patient Care Representative and those who list the position of Patient Care Representative on their resumes predominantly feature Patient Care and Customer Service as the most common and important terms, respectively. But the list quickly begins to diverge with resumes showing Scheduling, MS Office and Receptionist at positions three, four and five, while job listings show a different pattern. Do you know what you would list?

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Patient Care Representative jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Patient Care Representative or to advance your career into beyond this role.

Employers require a broad range of skills and qualifications in their descriptions of Patient Care Representative positions. The top three keywords make up 49.97% of the total set of top terms. Look to the Resume Checklist below to see how Patient Care, Customer Service, and Clinic shares stack up against the share from resumes. Scheduling, Hospital and Communication Skills represent an additionally healthy share of the employer Patient Care Representative job postings with their combined total of 29.89%. At 20.14%, Inpatient, Collaboration, PCT, and Medical Terminology appear far less frequently, but are still a significant portion of the 10 top Patient Care Representative skills and requirements according to employers.

The top three keywords people who held Patient Care Representative descriptions listed on their resumes are Patient Care (appearing on 19.78%), Customer Service (appearing on 17.01%), and Scheduling (appearing on 15.53%). 52.32% of resumes with Patient Care Representative descriptions have at least one of these terms. The Resume Checklist will help you make sense of whether or not employers are also demanding these skills. MS Office, Receptionist, and Medical Records are still quite common, and a respectable share of skills found on resumes for Patient Care Representative with 21.99% of the total. At 25.69%, Communication Skills, Data Entry, Clinic, and HIPAA appear far less frequently, but are still a significant portion of the 10 top Patient Care Representative skills and qualifications found on resumes.

Here is a simple table of the top 10 skills and qualifications as listed by employers in Patient Care Representative job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Patient Care Representative on their resumes.

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Patient Care Representative roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Patient Care Representative job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.

Employer job listings often list Registered Nurse, Innovation, Prior Authorization, Basic Life Support, Auto Delivery, Clinic, Inpatient or Hospital as requirements in Patient Care Representative job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Patient Care Representative role may help you stand out more to hiring managers.

Both employer job listings and resumes from people who’ve held the role of Patient Care Representative tend to always include skills and requirements found in this list. Whether you’ve only got Collaboration, Medical Office, Communication Skills, Medical Terminology, Patient Care, Documentation, Customer Service, Electronic Health Records, Scheduling, Answering Phones, Detail Oriented, Medical Records or Multi Tasking in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Patient Care Representative.

Employer job listings seldom list Scanning, Data Entry, HIPAA, English Speaking, Receptionist or MS Office as important skills or qualifications in Patient Care Representative job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Patient Care Representative role may go unnoticed or even discounted by hiring managers.

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Patient Care Representative. Get started on your journey with a new ZipRecruiter Profile today!