Medical Front Desk Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Medical Front Desk position? Of course continuing to gain experience working as a Medical Front Desk may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Medical Front Desk and making sure your resume reflects your experience properly.

In order to do so, you’ll want to know that both employers hiring for a Medical Front Desk and those who list the position of Medical Front Desk on their resumes predominantly feature Receptionist and Scheduling as the most common and important terms, respectively. But the list quickly begins to diverge with resumes showing Customer Service, Data Entry and English Speaking at positions three, four and five, while job listings show a different pattern. Do you know what you would list?

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Medical Front Desk jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Medical Front Desk or to advance your career into beyond this role.

The top three keywords employers use in Medical Front Desk job descriptions are Receptionist appearing in 21.99% of postings, Scheduling 17.64%, and Customer Service appearing in 11.55%. 51.18% of Medical Front Desk job postings have at least one of these terms indicating the value employers place commonly place on these experiences when hiring candidates. Clinic, Electronic Health Records and Medical Office are still quite important, but a smaller sliceof the employer Medical Front Desk job postings with their combined total of 24.17%. At 24.64%, Answering Phones, Communication Skills, Patient Care, and Multi Tasking appear far less frequently, but are still a significant portion of the 10 top Medical Front Desk skills and requirements according to employers.

Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Medical Front Desk positions. The top three keywords represent 49.61% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Receptionist, Scheduling, and Customer Service match up to employer job descriptions. Data Entry, English Speaking, and Spanish Speaking are still quite common, and a respectable share of skills found on resumes for Medical Front Desk with 24.03% of the total. At 26.37%, Medical Records, Communication Skills, Clinic, and MS Office appear far less frequently, but are still a significant portion of the 10 top Medical Front Desk skills and qualifications found on resumes.

Here is a simple table of the top 10 skills and qualifications as listed by employers in Medical Front Desk job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Medical Front Desk on their resumes.

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Medical Front Desk roles. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Medical Front Desk job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.

Employer job listings frequently list Health Insurance, Patient Care, Front Office, Medical Office, Clinic, Rehabilitation or Electronic Health Records as requirements in Medical Front Desk job descriptions; however, job seekers mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Medical Front Desk role may help you stand out more to hiring managers.

Both employer job listings and resumes from people who’ve held the role of Medical Front Desk tend to always include skills and requirements found in this list. Whether you’ve only got Multi Tasking, Answering Phones, Receptionist, Scheduling, Detail Oriented, Communication Skills, Scanning, Medical Terminology, Inpatient, Customer Service, Medical Records, Faxing, HIPAA, Spanish Speaking or MS Office in your background and experience, make sure to highlight the term prominently on your resume. As a job seeker you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Medical Front Desk.

Employer job listings rarely list Data Entry, Medical Assistant or English Speaking as important skills or qualifications in Medical Front Desk job descriptions. Nevertheless, job seekers mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Medical Front Desk role may go unnoticed or even discounted by hiring managers.

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Medical Front Desk. Get started on your journey with a new ZipRecruiter Profile today!