What Is a Janitorial Account Manager and How to Become One
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What Does a Janitorial Account Manager Do?
The janitorial account manager works to ensure that the janitors in a workplace provide quality service and meet the needs of the client. Your duties in this job include working to schedule cleaning and sourcing the necessary supplies to complete the required janitorial assignments. You may inspect the work of the janitorial staff to ensure it meets the client’s expectations. You may also have customer service responsibilities such as communicating with the client to ensure they are happy with the service your team provides. You may plan and provide training or direction for your cleaners if needed.
How to Become a Janitorial Account Manager
The qualifications that you need to start a career in janitorial account management depend on your employer and the size of the account. Some employers may prefer candidates with a high school diploma who have several years of janitorial experience. Others may prefer applicants who have vocational training as a custodian or janitor. Because this position may require communicating with the client on a regular basis, you need to have strong customer service skills and a well-developed ability to communicate.
