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Case Analyst Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Case Analyst position? Of course continuing to gain experience working as a Case Analyst may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Case Analyst and making sure your resume reflects your experience properly.

In order to do so, you’ll want to know that employers commonly feature Communication Skills and Detail Oriented as the most prominent terms in their Case Analyst job descriptions, yet those who have held the position of Case Analyst and list it on their resume indicate Customer Service and MS Office more predominantly. Do you know what you would list?

We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Case Analyst jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Case Analyst or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers require a broad range of skills and qualifications in their descriptions of Case Analyst positions. The top three keywords make up 39.48% of the total set of top terms. Look to the Resume Checklist below to see how Communication Skills, Detail Oriented, and Database shares stack up against the share from resumes. Compliance, MS Office and Analysis represent an additionally healthy share of the employer Case Analyst job postings with their combined total of 28.69%. At 31.83%, Collaboration, Technical, Documentation, and Case Management appear far less frequently, but are still a significant portion of the 10 top Case Analyst skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Case Analyst positions. The top three keywords represent 45.17% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Customer Service, MS Office, and Compliance match up to employer job descriptions. Analysis, Technical, and Detail Oriented represent a very decent share of skills found on resumes for Case Analyst with 25.92% of the total. At 28.91%, Microsoft Excel, Spanish Speaking, Project Management, and Mentoring appear far less frequently, but are still a significant portion of the 10 top Case Analyst skills and qualifications found on resumes.

Most Important Skills Required to Be a Case Analyst as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Case Analyst job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Case Analyst on their resumes.
Top Case Analyst Skills
Skills Required by Employers Share
Communication Skills 17.21%
Detail Oriented 11.75%
Database 10.52%
Compliance 10.25%
MS Office 9.29%
Analysis 9.15%
Collaboration 8.20%
Technical 7.92%
Documentation 7.92%
Case Management 7.79%
Skills Listed by Employees Share
Customer Service 19.93%
MS Office 15.61%
Compliance 9.63%
Analysis 9.30%
Technical 8.31%
Detail Oriented 8.31%
Microsoft Excel 7.64%
Spanish Speaking 7.31%
Project Management 6.98%
Mentoring 6.98%

Case Analyst Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Case Analyst positions. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Case Analyst job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Case Analyst Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Communication Skills
Auto Delivery
Innovation
Employer job listings often list Communication Skills, Auto Delivery or Innovation as requirements in Case Analyst job descriptions; however, candidates mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Case Analyst position may help you stand out more to hiring managers.
Common Keywords on Case Analyst Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Law Enforcement
Case Management
Database
Digital
Detail Oriented
Outlook
Collaboration
Documentation
Compliance
English Speaking
Analysis
Technical
Accuracy
MS Office
Microsoft Excel
Scheduling
Data Entry
Both employer job listings and resumes from people who’ve held the position of Case Analyst tend to always include skills and requirements found in this list. Whether you’ve only got Law Enforcement, Case Management, Database, Digital, Detail Oriented, Outlook, Collaboration, Documentation, Compliance, English Speaking, Analysis, Technical, Accuracy, MS Office, Microsoft Excel, Scheduling or Data Entry in your background and experience, make sure to highlight the term prominently on your resume. As a candidate you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Case Analyst.
Uncommon Keywords on Case Analyst Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Facilitation
Customer Service
Spanish Speaking
Employer job listings seldom list Facilitation, Customer Service or Spanish Speaking as important skills or qualifications in Case Analyst job descriptions. Nevertheless, candidates mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Case Analyst position may go unnoticed or even discounted by hiring managers.

FAQs about Case Analyst Skills and Resume Keywords

What are the most important Case Analyst job skills to have on my resume?

The most common important skills required by employers are Law Enforcement, Case Management, Database, Digital, Detail Oriented, Outlook and Collaboration. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Case Analyst, suggesting that having these keywords on a resume are important for success as a Case Analyst. Additionally, employer Case Analyst job descriptions list Communication Skills as a desirable experience, even though Communication Skills appears 2.25 times less on resumes, suggesting that it's worth considering including this term if you possess the experience.

What are the least important Case Analyst job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Facilitation, Customer Service and Spanish Speaking may be something to reconsider. These 3 terms appear 2.54, 3.02 and 3.26 times less frequently, respectively, than in job descriptions for a Case Analyst position. This implies that highlighting any of these keywords on your resume may not be a great way to stand out to a potential employer.

How do I make sure my resume has all of the right keywords for a Case Analyst position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Case Analyst. Make sure to include a strong showing for the following keywords on your resume:
  • Law Enforcement
  • Case Management
  • Database
  • Digital
  • Detail Oriented
  • Outlook
  • Collaboration
  • Documentation
  • Compliance
  • English Speaking
  • Analysis
  • Technical
  • Accuracy
  • MS Office
  • Microsoft Excel
Additionally employers frequently list the following as desirable qualities in a Case Analyst candidate, but they are far less common on most resumes:
  • Communication Skills
  • Auto Delivery
  • Innovation
Finally people who held the position of a Case Analyst and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Case Analyst application:
  • Facilitation
  • Customer Service
  • Spanish Speaking

Before applying for a Case Analyst job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Case Analyst. Get started on your journey with a new ZipRecruiter Profile today!