Senior Program Manager – Digital Platform / Enterprise Systems
Job Summar
yThe Senior Program Manager is responsible for leading the end-to-end planning, execution, and delivery of one or more large, highly visible enterprise programs within the Digital Platform Group. This role partners closely with Product Management, Engineering, QA, Content, and business stakeholders to deliver complex digital solutions, ensuring alignment across scope, schedule, quality, and business outcomes. In addition to delivery leadership, this role drives post-launch stabilization, operational readiness, and value realization across enterprise initiatives
.
This is a highly visible leadership role accountable for program outcomes and serves as the primary facilitator of collaboration, governance, and decision-making across cross-functional team
s.Duties and Responsibilities – Program Leadership & End-to-End Delive
- ryOwn and lead one or more large, complex enterprise programs from initiation through stabilization and value realizati
- onServe as the chief promise keeper for committed milestones, scope, schedule, quality, and outcom
- esDrive end-to-end delivery including planning, execution, release readiness, cutover, and operational transiti
- onEnsure teams remain focused on both incremental milestones and full end-to-end user experience delive
ryDuties and Responsibilities – Agile Delivery, Team Leadership & Coachi
- ngCoach and facilitate Agile/Scrum teams while ensuring adherence to SDLC and Agile best practic
- esActively remove impediments and shield teams from distractions to maintain delivery moment
- umMentor and provide leadership to Project Managers and Scrum teams across progra
- msPromote Agile maturity, team health, continuous improvement, and consistent delivery practic
esDuties and Responsibilities – Governance, Planning & Execution Discipli
- neEstablish and enforce enterprise governance frameworks including charters, stage gates, and release readiness process
- esMaintain integrated program plans, schedules, artifacts, and documentation across all workstrea
- msEnsure roadmap commitments are tracked, prioritized, and aligned to business outcom
- esFacilitate Go/No-Go decisions, kickoff sessions, iteration planning, and dependency resolution activiti
- esMaintain accurate decision logs, RAID logs, and program documentation for transparency and traceabili
tyDuties and Responsibilities – Risk, Issue & Dependency Manageme
- ntProactively identify, manage, and resolve risks, issues, and cross-functional dependenci
- esEscalate and drive resolution of blockers impacting delivery scope, timeline, or quali
- tyCoordinate across multiple teams, vendors, and stakeholders to ensure dependency alignme
- ntEnsure proactive risk mitigation and issue resolution across the full program lifecyc
leDuties and Responsibilities – Stakeholder Management & Executive Communicati
- onServe as the primary point of contact for executive sponsors and senior stakeholde
- rsOwn program communication strategy, ensuring clarity across technical and business audienc
- esDeliver concise, executive-ready updates, dashboards, and decision materia
- lsFacilitate meetings, agendas, and forums while ensuring the right stakeholders are engag
- edDiplomatically manage expectations, resolve conflicts, and drive alignment across competing prioriti
esDuties and Responsibilities – Cross-Functional Coordination & Product Suppo
- rtCoordinate across Product, Engineering, QA, Content, and Operations teams to ensure successful delive
- rySupport product operations activities including metrics reporting, financial tracking (CapEx/OpEx), and rostering as need
- edContribute to creation of key product and delivery artifacts such as charters and user stori
- esEnsure visibility into program progress, dependencies, and delivery health across all tea
msJob Requiremen
- tsEducation: Bachelor’s degree in Business, IT, Computer Science, or related field (or equivalent experience). Advanced degree preferre
- d.Experience: 8–10+ years program/project management experience in software or digital environments; strong Agile background; enterprise program delivery experience require
d.Skills & Competencie
- s:SDLC knowledge, Agile expertise, Jira/Confluence familiarity, strong stakeholder management, executive communication, dependency management, leadership in matrixed environment
s.Preferred Qualification
- s:Agile certifications (CSM, PMI-ACP), experience mentoring PMs, enterprise SaaS/platform experience, EdTech experience preferre
d.
About
Us:At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business nee
ds.We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutio
ns.
EEO Statem
ent:Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinan
ces.
Benefits &
PerksBenefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching,
etc.
Pay Discl
aimer:The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or othe
r law.