Title Insurance Branch Manager

As an established company with a growing presence in Plymouth, we are seeking a highly skilled and motivated individual to join our team as a Branch Manager. This position offers an excellent opportunity for professional growth and advancement within a dynamic and rewarding work environment.  As the Branch Manager, you will be responsible for overseeing the daily operations of our Plymouth, Michigan Office.  You will play a crucial role in ensuring the office functions in a smooth and productive manner.  Your attention to detail, strong organizational skills, and ability to lead a team will be essential in maintaining the highest standard of efficiency and customer service. This is an in-person/on-site position.

Major Duties and Responsibilities include:

• Oversee the daily work of the processors and closers
• Provide guidance, support, and training to colleagues
• Ensure compliance with company policies, procedures, and industry regulations
• Review and process title insurance orders ensuring accuracy and timeliness
• Coordinate with underwriters, lenders, real estate agents, and others to facilitate smooth transactions
• Handle overflow processing/closing activities; take an active role in day-to-day operations
• Monitor offices expenses, inventory, and supplies
• Develop relationships of trust with customers and colleagues
• Motivate the team to maintain a reputation for delivering excellent customer service
• Build and maintain a collaborative work environment that fosters great rapport with the sales team to achieve a mutual goal of branch growth
• Analyze data, prepare and complete monthly reports, and provide regular updates to management
• Other duties and responsibilities as assigned

Desired Skills and Experience:

• High school diploma or equivalent
• Minimum 3 years of experience in title insurance or a related field
• Thorough understanding of title insurance processes, regulations, and best practices
• Strong knowledge of real estate transactions and associated documentation
• Excellent organizational, multi-tasking, and time management skills
• Strong verbal and written communication skills
• Proficient in using computer software and applications relevant to the industry; knowledge of ResWare is a plus
• High level of integrity and a customer service-oriented mindset
• Michigan Notary (within 60 days of employment)
• Title license (preferred) If not licensed, will need to obtain in the first 90 days of employment

Benefits:

• Health, dental, and vision - all effective on the first day of employment
• Long-term disability and voluntary short-term disability
• Flexible Spending Accounts
• Basic and voluntary supplemental life insurance
• 401(k) retirement savings plan that includes a discretionary company match
• Generous Paid Time Off, including a Holiday Shopping Day and a Month Sabbatical