Customer Service Representative
- $18 to $25 Hourly
- Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
- Full-Time
Seeking a CSR | Billing Specialist to join a construction team in the Baltimore, MD area. This candidate will be the key link between the customers and subcontractors!
Responsibilities:
- Your primary responsibility will be to ensure a seamless flow of information, address customer inquiries, and coordinate with subcontractors to meet and exceed service expectations
- You will assist with billing and entering account receivables into the system
- Handle inbound customer inquiries via phone, email, and chat in a professional and friendly manner
- Collaborate closely with subcontractors to facilitate effective communication and resolve service-related issues
- Maintain accurate records of customer interactions and transactions
- Provide timely updates to customers regarding service status and coordinate with subcontractors to meet deadlines
- Proactively identify and address potential challenges in the communication and service delivery process
Qualifications:
- Excellent communication skills, both written and verbal
- Strong interpersonal skills to effectively interact with customers and subcontractors
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using customer service software and systems
Why use us? Good question. At MJ Morgan Group, we believe in developing long-term relationships that benefit both our candidates and clients. For candidates seeking a new opportunity or clients in search of new talent, MJ Morgan Group can be a valuable partner in achieving success.
MJ Morgan Group is a full service recruiting firm with over 30 years experience. We focus on all levels of executive and professional placements. We are committed to exceeding the expectations of our clients through our counsel, connections, and integrity. We provide the flexibility and personal service of a local firm with the resources, experience, and reach of a large global search firm. Why use us? Good question. At MJ Morgan Group, we believe in developing long-term relationships that benefit both our candidates and clients. For candidates seeking a new opportunity or clients in search of new talent, MJ Morgan Group can be a valuable partner in achieving success.
Address
MJ Morgan Group
Baltimore, MDIndustry
Business
Get fresh Customer Service Representative jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.