HR Benefits Specialist

Job Overview

The HR Benefits Specialist handles employee leave, workers’ compensation, and insurance benefits. Responsibilities include helping employees utilize benefits programs, educating current employees regarding their benefits options and maintaining communication between the company, our employees, and our insurance/benefit providers. Activities often include processing applications, insurance claims, and keeping track of employee status information.

Key responsibilities for this role are to work with team members to explain insurance, benefits, retirement plans, and savings programs, workers’ compensation, FMLA and other types of leave. Other administrative duties include completing and filing paperwork, completing internal reports for payroll and operations, following all governmental regulations and company policies. Strong communication skills are beneficial in this position. Key experiences for this role are:

• Bi-lingual (Spanish and English)
• Experience with ADP Workforce Now (strongly preferred)
• Experience with brokers, care providers, & service centers
• Experience with Blue Cross Blue Shield (preferred)
• Strong Excel and other MS Office skills
• Customer care/service – direct experience

.

HR Benefits Specialist Job Description

Job Summary

The HR Benefits Specialist works with employee benefit programs, such as health and retirement plans, and ensures compliance with applicable laws and regulations. This position requires an individual with excellent organizational and communication skills and a thorough knowledge of benefit plans and regulations.

Duties and Responsibilities

• Interact frequently with team members, brokers, care providers.
• Manage day-to-day administration of employee benefit plans, including health, dental, vision, disability, life, and retirement plans.
• Analyze and respond to employee inquiries regarding benefits.
• Maintain and update benefit records.
• Ensure accurate tracking and reporting of benefit data.
• Prepare reports for use by payroll and accounting in benefits management.
• Initiate, document, track and complete all individual claims for leaves, workers’ compensation, and other instances.

Requirements and Qualifications

• Relevant experience base in business, human resources, or related field
• 2-3+ years of experience administering employee benefit plans
• Knowledge of ERISA, HIPAA, COBRA, and applicable state and federal laws
• Excellent organization and communication skills
• Database management experience.
• Ability to maintain confidential information.
• Proficiency in Microsoft Office applications (word, excel, email)
• Ability to work on Excel custom reporting documents.
• Experience with ADP benefits platform.
• Experience with BCBS (Texas and elsewhere)
• Invoice management and claims tracking/status reporting.
• Accuracy and precision in all work completed.
• Compliance and documentation
• Data entry experience

Physical Requirements

Ability to lift up to 10 lbs. Work in an upright standing or sitting position for long periods of time will fluctuate day by day. Occasional handling, grasping, and lifting of objects and packages. Extensive use of fingers for typing and visual use of the computer monitor. Communicate, receive, and exchange ideas and information by means of the spoken and written word.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels.