Prototype Build Support Engineer

Prototype Build Support Engineer

Location : San Antonio, TX

Responsibilities

• Provide first line of defence with hands-on troubleshooting of system level issues that arise during prototype builds.

• Coordinating with engineering, vehicle program teams, site facility teams and suppliers in keeping constant and consistent communication to provide support for prototype builds.

• Contact design release engineers to provide issue resolution support.

• Create pyxis of issues (include pictures, data, and significant details).

• Maintain an Open Points List of issues identified on prototype vehicles build.

• Provide regular updates to management of status of builds.

• Ability to travel to various engineering locations to support build, retrofit, and engineering events.

• Knowledge of service portal and ordering replacement parts.

• Diagnostic fault analysis and execute service procedures.

Minimum Requirements

• Bachelor’s degree in Engineering, Engineering Technology or Computer Science

• At least 5 years of experience in product design/development and/or computer science experience

Desired Skills

• Aptitude for troubleshooting issues in an ambiguous environment.

• Ability to identify root cause, contain, and permanently correct engineering issues.

• EV and/or Diesel experience is highly preferred.

• Strong communication skills in-person, on the phone, and by email.

• Well-versed in commercial class 8 fleet trucks, trailers, and on-highway norms.

• Knowledgeable of DoT requirements.

• Proficient with Microsoft Word, Excel, and Outlook.

• Familiar with Calibration tools like INCA and Canalyzer.

• Familiar with performing software updates with service tools like Cummins InSIte, SDS, or other service tools.

• Familiar with CAN based datalinks and communication protocols.

• Flexible and adaptable in a rapidly changing environment.

• Either have a Class A CDL or be willing to get one.