Field Service Engineer

Company Information
Our client is an industry-leading laboratory equipment manufacturer best known for its high-quality centrifuges and incubators used in clinical, blood processing, and research laboratories. Additionally , offering special centrifuges and other equipment for integration with laboratory automation systems.

Role Overview 

The Field Service Engineer will carry out repairs, calibrations, validations on centrifuges, incubators and other proprietary/lab equipment. Travel  throughout St. Louis, Missouri, extending to Chicago in order to meet customer product needs is essential; whilst maintaining an excellent level of customer satisfaction on sites that are assigned. The FSE must be comfortable with flights to ensure that services are met within a timely fashion.

• Carry out calibrations, validations and repairs on centrifuges, incubators, and other proprietary products/lab equipment.
• Identify, Troubleshoot and Repair customer equipment in a cost-effective manner
• Military, clinical engineering, biomedical, mechanical experience in the field
• Maintain an excellent level of customer satisfaction on sites that are assigned to you

Person specification

• Field service experience with electrical/electronic schematics and/or military electronics
• Strong diagnostic skills, within the bio-medical field/clinical engineering/military bio-medical repair
• Ability to utilize electrical and mechanical testing equipment
• Attentive to detail
• Prioritization abilities to evaluate demands daily
• Professional demeanor with customers
• Clear communication skills 
• Military, clinical engineering, biomedical, mechanical experience in the field
• (Preferred) Experience with small electric testing tools DVM, ammeters, oscilloscopes, etc

Package details
Package commensurate with experience ( $70,000 - $100,000)
Company Car (Travel point scheme and can be used for personal use)
Company card provided
20 days PTO 
Full health package provided