Group Package Specialist

Swingers – the crazy golf club is currently looking for a Group Package Specialist to join our growing team and upcoming 39,000+ sq foot location in Mandalay Bay, Las Vegas! In addition to competitive benefits, we offer an annual salary of $70,000-75,000* for this role.

Our theatrical venues reimagine the 1920s British countryside and feature 9-hole crazy golf courses packed full of obstacles and challenges.

The benefits: 

• Competitive salaries with ample room for career growth 
• 12 days of Paid Time Off, plus additional days as you grow with the company 
• Three different CIGNA medical plans to suit you and your family’s needs, plus dental and vision options 
• 401(k) plans so you can invest in your future 
• Voluntary Life Insurance with employer contribution 
• Short Term Disability Insurance 
• Access to Swingers Benefits Hub, which provides exclusive discounts on everyday purchases! 
• Easy to use pre-tax transit, parking and dependent care benefits so you can save on your daily expenses 
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA) 
• 8 weeks of Swingers Paid Family Leave after 1 year of employment 
• Free Crazy golf and 50% off drinks for you and your guests when not working 

At Swingers we are passionate about finding exceptional people and helping them to grow and develop with us.

About us: 

Having taken London by storm, Swingers — the competitive socializing phenomenon — opened in the US, in Washington D.C. in 2021 and in NYC in 2022.  Described by British GQ as “one of the coolest things in the world right now” and by Tatler as “one of the most fun bars in London”, Swingers combines crazy golf (our take on mini golf) with gourmet street food and premium cocktails to create an outstanding, immersive experience.  Our theatrical venues reimagine the 1920s British countryside and feature 9-hole crazy golf courses packed full of obstacles and challenges, that will both delight and challenge our guests in equal measure!  Luckily, we bring our guests cocktails while they play to keep them refreshed… 

Check it out for yourself: Swingers.club/US or www.instagram.com/swingersus

The role:

The Group Package Specialist is responsible for booking the Group Packages that require reserved areas.  They will manage inquiries and lead conversions of group packages, and build and maintain client relationships.  In addition to booking Group Packages, they will act as the secondary support contact for customer service inquiries and generally support the Sales Team by maintaining the highest level of customer service.

Our perfect candidate has:

• Minimum 3 years’ experience in a comparable Event Sales or Group Sales role within hospitality
• Outstanding communication and organization skills
• Ability to manage sales in a high-volume environment with an emphasis on outstanding customer service
• A personal commitment to organizational excellence; displays honesty, integrity, and a strong ethical approach in all decisions and actions. 
• Ability to apply a high level of commercial acumen to all aspects of strategic planning and execution of sales strategy including in the face of market shifts and evolving competition
• Excellent relationship management skills
• Excellent awareness of hospitality market trends and competitive landscape
• Enthusiastic outlook and capable of effectively transferring and encouraging enthusiasm throughout the wider team
• A fearless attitude towards hitting sales targets and a determination for helping the team to succeed

An essential function of this position is to be on premises to perform all work requirements.  Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation.

*The base pay range for this position is $70,000-75,000. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc.

Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Group Package Specialist, please click 'Apply’ now!

Commitment to Equal Opportunity:

At Swingers, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.