Facilities Program Manager

Facilities Program Manager

Date: April 12, 2024

FULL TIME and EXEMPT

Reports to: CEO

Schedule of Hours: Monday Through Friday 8-4 and will include evening and weekend work as needed. This position is also on call 24/7 for emergency incident response.

Hybrid Status: 90% Onsite Work – some administrative tasks can be done remotely as agreed upon

Mandated Reporter: NO

ABOUT THE ORGANIZATION Community Overcoming Relationship Abuse (CORA), is the only agency in San Mateo County providing crisis intervention and supportive services to survivors of domestic violence and their children, seeks a Facilities Program Manager to oversee facilities-related items and safety concerns for three major sites in San Mateo County.

POSITION SUMMARY This position serves as the main point of contact for all facilities-related items and safety concerns for four CORA facility sites in San Mateo County. The Facility Program Manager oversees and performs routine repairs and preventative maintenance on building equipment and building systems efficiently and effectively as well as have oversight of contractors or vendor technicians. The position will also serve as the project manager for larger capital renovations.

PRIMARY RESPONSIBILITIES

• Point of contact for all facilities-related items for four sites (main building including 2211 and 2205, Lisa’s House, Coni’s House and East Palo Alto office - rented space). If CORA expands or condenses facilities, this position would incorporate these additions/ changes.

• Responsible for oversight and monitoring of budget for facilities expenses and for allocating costs to appropriate revenue sources, in partnership with supervisor.

• Management of facility related vendors and systems including but not limited to ordering equipment, supplies, alarm system and janitorial team.

• Responsible for Supervision of the Building Maintenance Specialist, a part-time employee assigned to facilities work. Involved in hiring, retention, supervision of work and performance evaluations of these individuals. Responsible, in partnership with the Volunteer Manager, for oversight of any volunteer activity assisting facilities.

• Source and vet vendors and other skilled technicians for any specialized work, review contracts, and make recommendations for approval and decision making.

• Identifies, operates and performs routine repairs and preventative maintenance on building equipment and building systems for three major sites efficiently and effectively.

• Responds to trouble-shooting calls and performs necessary repairs or adjustments as appropriate.

• Responsible for the warehouse security and operations, including donations acceptance and disposals.

• Responsible for updating the emergency response plan and performing all required fire drills and upkeep of fire extinguishers, for all properties and keeping the fire drill log updated as well as other safety-related procedures.

• Ensures facilities work orders are completed in a timely manner. In partnership with the Building Maintenance Specialist, directly completes work orders, performing minor repairs, moving furniture, painting, replacing light bulbs, setting up conference rooms for special events and other facilities duties.

• Responsible for the setup of equipment space for any CORA events held on CORA property or as part of a team for off-site events.

• Coordinates landscape and contractor work with outside vendors.

• Checks exterior lighting and report outages.

• Performs miscellaneous facilities duties as assigned.

KNOWLEDGE AND SKILLS REQUIRED

• Familiarity with community-based services in San Mateo County as well as county ordinances and permitting processes preferred

- 3-5 years of Facilities Management experience preferred

• Five years minimum experience in the following related skill levels: Painting, Minor electrical, landscape maintenance, and general handyman/carpentry

• 2-3 years of Project Management experience, negotiating contracts, and communicating to all levels of staff for execution desired

• Microsoft office suite experience including outlook emails and calendaring ideal but not required.

• High School Diploma or equivalent

• Completion of 40-hour domestic violence training within the first 6 months of employment.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

• Background check, including fingerprinting clearance from the Department of Justice; Demonstrate eligibility to work in the United States.

• Valid CA driver’s license, access to reliable transportation, and insurance required. Willingness to travel to multiple sites within San Mateo County.

• Maintain the ability to satisfy all physical demands: significant lifting, carrying, pushing and/or pulling up to 50 pounds; frequent stooping, kneeling, crouching and/or crawling; reaching above shoulder level; fine finger dexterity.

• Ability to withstand a variety of indoor and outdoor environmental conditions, including working in heat, dust, and rain. Ability to withstand prolonged walking, stooping, bending, sitting, or walking within confined spaces.

MANDATED REPORTER STATUS This position is not subject to mandated reporting under California’s Child Abuse and Neglect Reporting Act (CANRA). Such a report, including sharing information with another employee who is a mandated reporter position without following "release of confidential information" policies is a breach of confidentiality is a violation of state and federal law and can result in disciplinary action, up to and including termination of employment.

CORA HISTORY and OVERVIEW: CORA has provided services to survivors of intimate partner abuse for nearly 40 years. Our programs include Crisis Intervention Services, including a 24-hour hotline, collaboration with law enforcement, emergency shelter options, and supportive counseling. Family Support Services provides mental health therapy, supportive/transitional housing, and a children’s program. CORA has robust legal services for survivors of domestic violence and provides educational workshops about the dynamics of domestic violence and healthy relationship skills. CORA is strengths-based, collaborative, accessible, and client-centered. CORA believes that everyone deserves to be treated with respect in their intimate relationships. We provide safety, support and healing to individuals who experience abuse in an intimate relationship and educate the community to break the cycle of domestic violence. Regardless of a survivor’s race, class, gender, sexual orientation, or culture, we save lives and provide an opportunity to begin again. CORA inspires work of the highest caliber by fostering staff engagement through transparency and inclusion in agency decisions wherever possible. We strive to ensure our policies and communications reflect an appreciation of the impact of social inequities, historical and current, and actively promote healthy relationships amongst staff by demonstrating mutual respect in all our communications.

CORA is proud to be an equal opportunity employer. We seek diversity with respect to race, color, age, sex, (including breastfeeding and medical conditions related to breastfeeding), religion (including religious dress or grooming practices), national origin, mental or physical disability, genetic characteristics and information, ancestry, marital status, family status, political belief, sexual orientation, gender (including gender identity and expression), medical condition, military, or veteran status or any other category or status protected by Federal, State or other applicable laws. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

All applicants are welcome. Individuals who are bilingual, people of color, members of the LGBTQ community and/or survivors of domestic violence are strongly encouraged to apply. The position will remain open until filled.