Corporate Support Specialist

Job Title: Corporate Support Specialist

Reports To: HR Manager

FLSA Status: Non -Exempt

Department: Corporate Support

OrthoPediatrics Specialty Brace: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!

Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.

Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.

Position Description: The Corporate Support Specialist is the go-to person for management and clinic staff for administrative duties. To be successful in this role the Corporate Support Specialist must be comfortable interacting with all employees from clinic staff to senior management, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment, being a team player and prioritizing duties are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.

Core Responsibilities:

• Provide daily support to all Boston O&P clinic locations
• Follow standard processes
• Reporting on patient outcomes using Athena Electronic Medical Record software
• Support the marketing department with Social Media initiatives using Facebook, Instagram and LinkedIn
• Update and print patient use &marketing brochures for our clinics and outside clinics
• Maintain company website for new products, new clinicians, clinic locations, etc.
• Edit and distribute order forms
• Coordinate corporate meetings
• Schedule shipping for national shows
• Apply for Continuing Educational Credits for in house training seminars

Education/Experience:

• High School or Associate Degree; related experience and/or training.
• Exceptional computer skills in Microsoft 365 products (word, excel, PowerPoint, publisher etc.)
• Minimum of one to two years’ administrative experience
• Excellent organization and written & verbal communication skills
• Excellent customer service skills
• Knowledge of Cognito forms and Canva is a plus
• Ability to work well with others

The above statement reflects the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Equal Opportunity Employer

Boston O&P is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.