Admin Level 1

Job Title: Admin, Level 1

FLSA Status: Non-exempt

Reports to: Store Manager (or similar position)

JOB RESPONSIBILITIES

• Provides customers with knowledgeable, courteous, and prompt service while sensitive to their needs.
• Adheres to and supports safe work practices and Commercial Tire’s safety guidelines and standards.
• Answers the phone promptly and works with customers on counter sales. Quote prices in response to customer requests in store and online.
• Greets customers as they come in.
• Light bookkeeping, data entry, end of days, enter tickets, mail, etc.
• Shuttle and/or customer courtesy driver.
• Assist with inventory.
• Clean-up office and waiting area, coffee making, popcorn, and related.
• Product pick-up/delivery.
• Notifies customer on special order follow-up.
• Recommend additional preventative services to customers.
• Actively participates in training and development opportunities.
• Maintain a clean and neat work area.
• Other duties as assigned.

COMPETENCIES AND SKILLS

• Office Skills
• Customer Service
• Communication
• Interpersonal Savvy
• Organization Skills
• Attention to Details

QUALIFICATIONS – Unless indicated otherwise, these are required.

• High school diploma or equivalent (preferred).
• 6 Months related experience.
• Valid Driver’s License and Insurable Driving Record
• Regular attendance and punctuality are required and are an essential job function.