TOOL REPAIR & MAINTENANCE

Summary: Perform maintenance, diagnosis and repairs on small engines, outdoor power equipment and hand held battery and electrical powered tools in a safe and efficient manner.

Essential responsibilities:

• Completing diagnostics of tool to determine what repair is needed.
• Checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs.
• Plan daily schedule of maintenance and repairs
• Ensure tools are repaired, tested for the quality of the repair and cleaned prior to returning to the customer.
• Perform administrative functions such as contacting the customer with the estimated cost of repair prior to repairing the tool and getting payment and approval for repair.
• Provide clean, safe working conditions of the facility and equipment
• Conduct proper communication with other employees in regard to repairs
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Keeping of records of repairs for future reference.
• Must be able to work independently

To perform this job successfully, an individual must possess at least 5 years' industry experience. Technicians must have a thorough knowledge of all tools and must effectively manage the tool parts inventory. The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or General Equivalency Diploma; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The associate frequently is required to walk. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include ability to adjust focus.

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the associate is regularly exposed to outside weather conditions. The associate is occasionally exposed to fumes or air particles. The noise level in the work environment is usually loud.