Sr. Windows Systems Administrator

Summary:

This is an onsite position located in Champaign IL.

Pavlov Media is seeking a Senior Windows System Administrator (SA) who is responsible for managing and maintaining the systems and solutions hosted within the Pavlov network. This position is onsite in Champaign, IL.

The SA assists with a variety of tasks including, but not limited to server patching and maintenance, Active Directory (AD) infrastructure and Group Policy Object (GPO) administration, application functionality and availability verification, coordination with customers on support requirements, support for Pavlov datacenter facility issues and system hardware issues including Hyper-V, Cloud deployments of Windows and support of all application systems running within a Windows environment. Using Microsoft Hyper-V, VMWare, ProxMox, AWS, Azure (EntraID) and Google GCP instances the SA will provide support for provisioning new servers and then applying required security patches to address known vulnerabilities.

Based on scans of the servers and secured according to standard security practices under SOC2 and ISO27001, the SA will be responsible for remediating known vulnerabilities and coordinating with the Security team providing input for risk assessment as part of a system accreditation process and conducting common backups, recovery testing, attestations, and operational support.

Duties/Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Provides AD infrastructure server administration and troubleshooting including, but not limited to synchronization, FSMO roles, GPO, PKI infrastructure, Enterprise NTAuth store, user and computer authentication, DNS, DHCP, and Domain Controller (DC). Able to rebuild Windows Domains as required and deploy new DC’s for internal and subordinate organizations.
• Installs, upgrades, maintains, and administers infrastructure software and hardware for Windows Server Operating System (OS), Microsoft Hyper-V, VMWare vSphere, AWS, Azure and GCP windows instances, Windows Workstation OS, third-party vendor desktop software (e.g., web-browsers, Adobe Acrobat) as needed and required for proper customer and employee support.
• Provides patch management by reviewing, analyzing, testing, and implementing Vendor's proposed changes, upgrades, and patches; performs firmware upgrades.
• Provisions and loads PKI certificates on servers.
• Assists with platform upgrades for Microsoft Hyper-V, VMWare vSphere, ProxMox, AWS, Azure and GCP instances.
• Reviews potential changes to ensure Windows system software, applications, and hardware will not be impacted through implementation.
• Coordinates system hardware and software testing with development teams to ensure transparent implementation and appropriate capacity.
• Utilizes management tools (Microsoft SCCM and WSUS) for patching Windows servers, Windows workstations, and applications; images Windows workstations using SCCM.
• Investigates and proposes solutions for development and customer needs which improve reliability, continuity, and maintainability for Windows systems hardware and software.
• Monitors and ensures server backups and resilience methods are scheduled and functioning properly.
• Provides day-to-day support and troubleshooting.
• Accurately logs tickets and provides timely follow-up on all requests and incidents using the ITSM system in place. Experience with ServiceNow is a plus.
• Delivers a high level of professionalism and customer service; provides accurate, and timely resolution on all supported issues.
• Provides updates to management and project leadership of all ongoing critical issues.
• Other duties as assigned.

Qualifications:

• BS Degree in Computer Science, or related field and 8+ years' experience in a hands-on, technical IT role.

• 4+ years’ SA or engineering experience including:

• Windows Server (2019, 2016, or 2012r2)
• Active Directory infrastructure (deployment/upgrades)
• Group Policy administration/Windows security
• Patch management tools (WSUS, SCCM, etc.)
• VMWare Server Virtualization

• Recent hands-on experience in all areas of MS Windows servers, workstations and hypervisor support and operations.
• Cloud support for Windows systems.
• ITIL and ITSM experience.
• Windows Cluster Configuration Support.
• Microsoft Windows Configuration.
• MAC and Linux integration with MS Active Directory and Azure (EntraID).
• Ability to deploy MS Windows OS at the desktop or server level successfully.

Physical Requirements:

• Ability to sit for prolonged periods.
• Ability to lift up to 15 lbs.

About us:

Come join our rapidly growing team! Pavlov Media is a dynamic company that has been building great networks for over 30 years and has been named by The Silicon Review as one of the 50 Best Companies to watch! Headquartered in Champaign, Illinois, we’re one of the nation’s largest private providers of broadband services, serving communities in 45 US states.

We offer a competitive benefits package which includes:

• Medical/Dental/Vision Insurance on day one
• 3 weeks of PTO
• Paid holidays
• 401K with Company match
• Tuition/professional development reimbursement

Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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