Customer Services Representative (Remote)
- $18 to $19 Hourly
- Vision , Medical , Dental
- Full-Time
Pathfinders Inc is seeking highly motivated individuals to join our client for a contract opportunity in Washington, DC
*Must live within 60 miles of Washington, DC
Responsibilities:
- Conduct outbound calls to potential customers
- Handle customer service inquiries and problems
- Receiving inbound customer calls
- Identify what are the customer’s needs and then route them to the appropriate department
- Handling a blended call center environment with make outbound and taking inbound calls
- This position supports sales and is centered on different client campaigns related to corporate needs
- Document all call information accurately in the system
Requirements:
- High School Diploma or GED required
- 1 to 2 years of related experience
- Excellent communication and interpersonal skills.
- Proficient in outbound calling techniques
- Outbound dialing, upselling experience preferred
- Telemarketing, Timeshare, Cold calling phone sales is a plus
- Mortgage, Banking, Financial industry experience is a plus
- Ability to handle a fast paced environment and able to multi-task
Job details:
- Full time: M-F
- Pay: $18.00-$19.00
- Job type: Remote -flexible shifts between 8am-11pm EST
Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!
Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years
About Pathfinders, Inc. Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies! Inc. 5000 winner - 5 years Philly's Fastest Growing Companies - 5 years
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Pathfinders, Inc.
Washington, DCIndustry
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