Bilingual Customer Service / Sales

Mike Kenney - State Farm Agency, located in Louisville, KY has an immediate opening for a Bilingual (Spanish/English) Customer Service and Sales Representatives. Insurance experience is not required as we will train the right person with the right personality and skill set!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Benefits:

• Base Salary plus monthly bonus
• Paid time off - for personal time and holidays.
• Retirement planning
• Opportunity for advancement
• Licensing reimbursement for passed exam
• Off-site team building events

Requirements

• Bilingual (Spanish/English)
• Customer service and/or Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  
• Excellent communication skills - written, verbal and listening
  
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)