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How much do state farm remote jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for state farm remote in the United States is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a State Farm Remote?

A State Farm Remote job allows employees to work from home or another off-site location while performing their job duties. These roles can include customer service, claims processing, underwriting, and IT support, among others. Remote positions may require a reliable internet connection, specific equipment, and availability during designated work hours. State Farm offers remote opportunities based on business needs, and some roles may have location-based requirements. Interested applicants should check State Farm’s careers page for current remote job openings and eligibility criteria.

What are the key skills and qualifications needed to thrive in the State Farm Remote position, and why are they important?

To thrive as a State Farm Remote employee, you typically need strong customer service skills, problem-solving abilities, and familiarity with insurance products or relevant industry experience. Proficiency with CRM software, online communication platforms, and State Farm’s internal systems is often required. Excellent time management, self-motivation, and clear virtual communication set top performers apart in remote settings. These combined skills ensure effective service delivery, seamless collaboration, and adaptability in a remote insurance or support role.

What does a typical workday look like for a State Farm Remote employee?

A typical workday for a State Farm Remote employee usually involves assisting customers via phone, email, or chat, handling policy inquiries, processing claims, or supporting sales activities, all from a home-based environment. Team members often participate in virtual meetings and training sessions to stay updated on company policies and industry changes. Collaboration occurs mostly online, requiring proactive communication with teammates and supervisors. This remote structure offers flexibility, but also demands that employees be self-directed and comfortable working independently while maintaining high service standards.

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Cities with the most State Farm Remote job openings:

What states have the most State Farm Remote jobs?

States with the most job openings for State Farm Remote jobs include:

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State Farm Remote jobs near you
Infographic showing various State Farm Remote job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,581 per year, or $18.5 per hour.

Customer Retention Specialist - State Farm Agent Team Member

George Wernery - State Farm Agent

Havertown, PA • Remote

$1.1K - $1.4K/mo

Full-time

PTO

Re-posted 5 hours ago

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off

Remote Customer Retention Specialist – State Farm Service Role

George Wernery State Farm
Remote Position
Havertown, PA
Remote Service Role | Flexible Schedule | State Farm Experience Required
George Wernery State Farm is seeking a dependable, customer-focused Remote Customer Retention Specialist to support existing client relationships, assist with policy needs, and contribute to long-term customer satisfaction and retention.
This is a service-dominant role designed for someone who is calm under pressure, detail-oriented, and experienced supporting customers within a State Farm agency environment. The right candidate will be confident handling customer conversations, reviewing accounts, assisting with renewals, and identifying opportunities to strengthen client relationships.
This remote opportunity offers a flexible schedule for an experienced State Farm professional who can remain organized, responsive, and accountable while managing service activity independently.
Role Focus

As a Remote Customer Retention Specialist, your primary focus will be supporting current customers and helping ensure they feel informed, valued, and protected. You will communicate with policyholders regarding renewals, coverage questions, account updates, and service needs while helping maintain strong customer relationships.
Service Responsibilities

  • Communicate with existing customers regarding renewals, coverage options, and policy updates
  • Review customer accounts and assist with changes, updates, and documentation as needed
  • Identify opportunities to improve customer satisfaction, retention, and account engagement
  • Support outreach efforts that strengthen long-term client relationships
  • Maintain accurate records and documentation of customer interactions
  • Collaborate with team members to meet retention, service, and outreach objectives
  • Maintain accountability and consistent performance in a remote work environment

Required Experience & Qualifications

  • Minimum of 1 year of State Farm agency experience required
  • Active Property & Casualty license required
  • Strong understanding of State Farm systems, service workflows, and customer account management
  • Excellent communication skills
  • Ability to manage renewals, account updates, and follow-up activity accurately
  • Ability to work independently and remain productive in a remote environment

Licensing Requirements

Active Property & Casualty license is required
Candidates must be properly licensed before Day 1 start
Licensing support may be offered if necessary for candidates who need to obtain additional required licensing
What We Offer

  • Remote work opportunity for an experienced State Farm agency professional
  • Flexible schedule
  • Supportive team environment with clear expectations and accountability
  • Opportunity to contribute to customer retention and long-term agency growth
  • Meaningful work helping customers protect what matters most
  • Growth opportunity within a service-focused agency environment

If you are an experienced State Farm agency professional with active licensing, strong service skills, and the discipline to succeed in a remote customer retention role, apply today to join George Wernery State Farm.
George Wernery State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

This is a remote position.