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State Farm Remote information

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$26

How much do state farm remote jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for state farm remote in New York is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.06 per hour, depending on experience, location, and employer.

What is a State Farm Remote?

A State Farm Remote job allows employees to work from home or another off-site location while performing their job duties. These roles can include customer service, claims processing, underwriting, and IT support, among others. Remote positions may require a reliable internet connection, specific equipment, and availability during designated work hours. State Farm offers remote opportunities based on business needs, and some roles may have location-based requirements. Interested applicants should check State Farm’s careers page for current remote job openings and eligibility criteria.

What does a typical workday look like for a State Farm Remote employee?

A typical workday for a State Farm Remote employee usually involves assisting customers via phone, email, or chat, handling policy inquiries, processing claims, or supporting sales activities, all from a home-based environment. Team members often participate in virtual meetings and training sessions to stay updated on company policies and industry changes. Collaboration occurs mostly online, requiring proactive communication with teammates and supervisors. This remote structure offers flexibility, but also demands that employees be self-directed and comfortable working independently while maintaining high service standards.

What are the key skills and qualifications needed to thrive in the State Farm Remote position, and why are they important?

To thrive as a State Farm Remote employee, you typically need strong customer service skills, problem-solving abilities, and familiarity with insurance products or relevant industry experience. Proficiency with CRM software, online communication platforms, and State Farm’s internal systems is often required. Excellent time management, self-motivation, and clear virtual communication set top performers apart in remote settings. These combined skills ensure effective service delivery, seamless collaboration, and adaptability in a remote insurance or support role.

What are popular job titles related to State Farm Remote jobs in New York?

For State Farm Remote jobs in New York, the most frequently searched job titles are:

What job categories do people searching State Farm Remote jobs in New York look for?

The top searched job categories for State Farm Remote jobs in New York are:

What cities in New York are hiring for State Farm Remote jobs?

Cities in New York with the most State Farm Remote job openings:

State Farm Remote jobs near you
Infographic showing various State Farm Remote job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,209 per year, or $20.3 per hour.

Customer Care Manager - State Farm Agent Team Member

Bayside, NY • Remote

Nicholas Albernas - State Farm Agent
Insurance Services • 10K+ employees

7.3

Company rating: 7.3 out of 10

Based on 1,560 frontline employees who took The Breakroom Quiz

234th of 315 rated insurance

Good employer

Recommended by students

Recommended by parents

Learn more about Nicholas Albernas - State Farm Agentexternal

Full-time

Retirement, PTO

Posted 9 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary

Customer Care Manager – Service & Customer Retention Focused
Nick Albernas State Farm
Fully Remote
Full-Time or Part-Time

Lead Service Excellence. Strengthen Relationships. Support Customer Retention.

Nick Albernas State Farm is seeking a service-oriented Customer Care Manager who leads with empathy, organization, and accountability. This role is ideal for an experienced State Farm professional who takes pride in supporting policyholders, resolving concerns, maintaining strong client relationships, and helping create a smooth overall customer experience.
You will serve as a key point of contact for existing customers, assisting with policy questions, billing needs, renewals, claims support, and account reviews. While this is primarily a service and retention-focused role, the ideal candidate will also be comfortable recognizing potential coverage needs and having natural, needs-based conversations when appropriate.
This is a remote opportunity. We are open to both full-time and part-time candidates. For part-time candidates, the primary scheduling need is afternoon coverage from 1:00 PM–5:00 PM Eastern Time.
Licensing & Experience Requirements

  • Active Property & Casualty license required
  • Life & Health licensing is preferred
  • Minimum of 1 year of prior State Farm agency experience required
  • Candidates should be comfortable navigating State Farm systems, processes, and customer service expectations in a remote environment
What You’ll Do

  • Manage customer inquiries and support daily service activity
  • Provide calm, professional assistance with billing, policy, and claims-related questions
  • Assist with policy updates, endorsements, renewals, billing questions, and account reviews
  • Conduct proactive reviews to help ensure coverage remains current and appropriate
  • Build strong customer relationships that support long-term retention
  • Identify potential coverage needs during service conversations when appropriate
  • Maintain accurate documentation of customer interactions and account activity
  • Coordinate with agency team members to ensure efficient workflows and follow-through
  • Track service and retention activity and communicate updates to agency leadership
  • Maintain compliance with agency and regulatory procedures
  • Support customer outreach and follow-up initiatives
What We’re Looking For

  • At least 1 year of State Farm agency experience
  • Active Property & Casualty license
  • Strong customer service and relationship-building skills
  • Excellent communication, organization, and follow-through
  • Patient, professional, and solutions-oriented approach
  • Strong attention to detail and ability to manage multiple priorities
  • Ability to work independently, stay organized, and remain responsive in a remote environment
  • Experience handling policy servicing, billing questions, account reviews, and customer retention
Why Join the Albernas Agency

  • Competitive base salary plus performance incentives
  • Remote work opportunity
  • Ongoing training and professional development
  • Supportive, service-driven team culture
  • Career growth opportunities within the agency
  • Full-time or part-time scheduling options, with a particular need for 1:00 PM–5:00 PM Eastern Time coverage
Ready to Lead Through Service?

If you have State Farm experience, enjoy delivering exceptional service, and take pride in building lasting customer relationships, we encourage you to apply today to join the Nick Albernas State Farm Agency.
Equal Opportunity Employer
 
Nick Albernas State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.

This is a remote position.

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