Physician Practice Representative - Pediatric Hematology/Oncolog

Seeking a full-time physician practice representative with experience working in a busy medical practice setting. Experience with appointment scheduling, insurance verification, and referrals a plus. Schedule is flexible, Monday-Friday.

Job Responsibilities:

• Answer phone calls, emails, and in-person inquiries
• Communicate with patients to set up and schedule optimal appointment times
• Gather and track medical information from patients
• Organize and input data into electronic health records
• Inquire and process patients’ health insurance
• Support office with administrative and secretarial tasks
• Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
• Understand and maintain HIPAA regulations
• Ability to answer the telephone, take detailed messages, respond to verbal inquiries, take direction from different sources, handle multiple tasks and be organized in a fast-paced environment.
• Knowledge of and demonstrated skills in general office procedures.
• Strong organizational skills; oral and written communication skills.
• Able to project a professional image.

Skills & Qualifications:

• Strong interpersonal, time management, and organizational skills
• Excellent verbal and written communication skills
• Efficient problem solver
• Strong knowledge of the medical language and health insurance plans
• A high school diploma or GED
• Previous medical office or receptionist experience
• Experience with computer programs, such as Microsoft Office

Must be bilingual (English/Spanish).