Accounts Receivable Specialist

At Great Lakes Dental Technologies, we care about our employees, the people we do business with, and our community. We’ve been named one of Western New York’s Top Places to Work in 2023 and 2024 by the Buffalo News, Best Place to Work 2024 by Buffalo Business First, and were awarded the Buffalo Niagara Business Ethics Award for 2016. We’re a diverse group who works hard but understands the importance of work-life balance. As an employee-owned company, we strive to do the right thing for our employees, for our customers, and for our community.

Title: Accounts Receivable Specialist

Department: Accounting

Position Starting Rate: $22.00 Hourly

Schedule: 8:00 AM – 4:30 PM

Summary: Responsible for maintaining accurate customer records, by properly researching and applying incoming payments including wires and responding to customer inquiries regarding their account.

Essential Duties and Responsibilities:

1. Process daily incoming mail on a timely basis including any research.
2. Accurately posting check batches and preparing checks for transport to bank.
3. Respond to customer inquiries via phone and email.
4. Process debit and credit memos.
5. Process miscellaneous billings including confirm billing, drop ships, freight billing.
6. Research customer accounts to determine if any adjustments are necessary, including customer refunds.
7. Research and respond to past due accounts.
8. Run proper reporting tools to assist in analysis of accounts including aged trial balance.
9. Responsible for maintaining accurate customer records.
10. Cross train in other department functions (credit & collections, accounts payable)

Education and/or Experience:

• AS degree in accounting or equivalent job-related experience
• Proficient in Microsoft Excel

Minimum Requirement for this Job:

• Strong math skills (+, -, x, /, %).
• Good computer and Microsoft suite knowledge and skills especially proficient in Excel.
• Strong verbal communication skills and telephone manners.
• Knowledge of basic accounting principles.

Reasoning Ability:

• Ability to apply common sense understanding to carry out detailed written and oral instructions.
• Ability to deal with problems involving several variables in standardized situations.
• Ability to review data, draw conclusions and make suggestions based on data.

Benefits:

• 401(k)
• Dental insurance
• Vision Insurance
• Employee Stock Ownership Plan
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• College scholarships
• Yearly bonus
• Annual wage increase

EEO