Employee Experience & Engagement Specialist

We seek team members who embrace and champion diversity, as our work within the LGBTQ+ community promotes positive sexuality and inclusivity. Candidates should be comfortable with exposure to imagery, events, and materials that reflect our culture of acceptance and expression, ensuring alignment with our values.

Position Overview:

Reporting to the Chief People and Culture Officer or designee, this impactful role is pivotal in ensuring an exceptional employment journey for staff members throughout the employment life cycle. The Employee Experience and Engagement Specialist will play a key role in establishing and delivering core employee engagement practices, contributing to a positive work culture. With involvement in various HR functions, including recruitment, onboarding, leaves, and retention efforts, this role will lead initiatives to drive workforce experience and engagement, fostering a dynamic and inclusive workplace environment.

Essential Functions and Responsibilities:

(This list may not include all the duties assigned.)

• Collaborate with leadership and the People Services Group to establish strategic tools for organizational growth, productivity, and talent retention.
• Manage internship and mentorship programs in partnership with various departments to provide valuable experiences for participants.
• Conduct surveys, analyze feedback, and track key metrics to assess employee engagement levels, identifying trends and areas for improvement.
• Design, collect, and analyze data to identify trends and potential risk areas associated with climate surveys and assessments.
• Proactively identify opportunities to enhance the employee experience through innovative solutions and policies.
• Support the development and implementation of diversity initiatives to attract, hire, and maintain a diverse workplace.
• Assist in the implementation of comprehensive onboarding programs, including communication strategies, processes, job tools, and training.
• Optimize training and development programs to enhance performance, retention, and career growth.
• Lead the development and execution of employee experience and engagement programs, fostering the company's culture and ensuring all initiatives are effectively promoted and delivered.
• Manage and oversee the employee recognition program to acknowledge and celebrate outstanding contributions, anniversaries, birthdays, etc.
• Collaborate with the Employee Engagement Committee to coordinate employee special events, such as team-building activities, holiday events, and company outings, to strengthen employee relationships and morale.
• Assess program effectiveness, solicit feedback, and incorporate creative ideas to enhance employee experience and engagement.
• Conduct retention, and recruitment research, prepare information for reports, and assist in drafting, proofreading, and processing related documents.
• Maintain various files and records, including employee records, correspondence, activity logs, and reports.
• Manage special projects assigned by the CPCO or designated leadership.
• Develop and implement sourcing strategies to identify qualified candidates through various channels, including job boards, social media, professional networks, and referrals.
• Screen resumes and applications to assess candidate qualifications, skills, and fit for open positions.
• Conduct phone interviews to evaluate candidate experience, qualifications, and job expectations.
• Coordinate and schedule interviews with hiring managers and candidates, ensuring a smooth interview process.
• Build and maintain relationships with candidates to provide a positive candidate experience throughout the recruitment process.
• Collaborate with hiring managers to understand staffing needs, create job descriptions, and develop recruitment plans.
• Negotiate job offers, including salary, benefits, and other terms, to secure qualified candidates.
• Track and report key recruitment metrics, including time-to-fill, candidate sources, and cost-per-hire, to evaluate recruitment effectiveness and identify areas for improvement.
• Stay updated on industry trends, best practices, and legal requirements related to talent acquisition and recruitment.
• Perform other duties as assigned to support the People Services Group and organizational objectives.

Qualifications

• Bachelor's Degree
• Professional certification (HRCI or SHRM) is highly desired.
• Two to four years of related experience and/or training or equivalent combination of education and experience.
• Experience with state and federal labor/employment law.
• Workforce training and development experience.
• Proficiency with ADP Workforce Now and basic computer programs.
• Experience in strategic planning and in-depth knowledge of all HR functions.