Sales Services Specialist

Take control of your career at Applied Control!

About Us: At Applied Control, employees enjoy a collaborative, team environment where we celebrate success and recognize and reward accomplishments. Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled automation professionals developing unique cost-saving solutions for our clients in oil & gas, refining, power, life science, mining, chemical, food & beverage, and alternative fuels, we help the world run more efficiently.

We offer rewarding careers, comprehensive benefits, and a culture that encourages growth and development. Our benefits include health, dental, and vision insurance, HSA and FSA options, life insurance, short-term and long-term disability insurance, 401k with employer match, 10 paid holidays, and starting with 16 days of paid time off. Our employees also enjoy our 9/80 schedule which allows for 9-hour workdays and every other Friday off!

Position: Valve Services Sales Specialist

Purpose: Provide valve service-related sales and technical support to Applied Control’s customers to continually grow our valve services business throughout our territory.

Success Factors:

• Service-oriented – willing to go the extra mile for our customers.
• Empathetic – cares about the challenges, goals, drivers, and needs of others.
• Natural relationship builder – operates with integrity and reliability.
• Trustworthy – earns and deserves the trust of customers and colleagues.
• Willing to learn – invests in skills and knowledge to propel themselves forward.
• Responsible – takes responsibility for their actions and outcomes, accountable to others.
• Communication – writes and speaks with intention, actively listens so others feel heard.

Responsibilities:

• Identify and cultivate opportunities with new customers and maintain mutually beneficial relationships with all key valve services customers.
• Manage and coordinate the pursuit of in-house and field valve service opportunities.
• Lead and/or support each opportunity through the following phases: Project Identification, Pursuit Strategy, Proposal Generation, Execution, Project Completion and Customer Satisfaction Follow-up.
• Serve as an outside sales resource and subject matter expert for all valve services, including:
• Control, relief, ball, gate, globe, and check valves
• Pneumatic, hydraulic, and electric actuators
• Instrumentation and accessories, i.e. solenoids, switch boxes, digital positioners, controllers, etc.
• Installation, maintenance, and commissioning services
• Initiate, assist, and document walk downs to determine job scope, valve data, and valve location.
• Communicate to the inside sales team any additional equipment required to perform the requested service engagement.
• Comply with customer safety standards including the use of Personal Protective Equipment (respirators, goggles, hearing protection, etc.) when visiting customer facilities.

• Understand and comply with generally accepted industry standards, such as ANSI, ASME, API, NBIC and others, as they apply to valve service.

• Look for opportunities to provide additional value to customers that also deliver incremental business for Applied Control and Emerson.

Skills/Qualifications:

• Excellent interpersonal and communication skills
• Effectively manage difficult or emotional customers and respond promptly to customer needs

• Strong attention to detail
• Situational awareness and commitment to safety

• Excellent organizational and time management skills

• Working knowledge of control valves, isolation valves, safety valves, and actuation

• Ability to work independently with minimal supervision
• Basic PC skills and ability to utilize various software applications (MS Word, Outlook, PowerPoint, etc.) and interface with multiple business/database systems
• Ability to access customer equipment which may involve stooping, bending, kneeling, squatting, climbing ladders and stairs, riding man lifts, walking scaffolding, catwalks, etc.

Working Conditions:

Travel is required and may include driving several hours per day and overnight trips. Must have a valid driver’s license and own an automobile. This position is eligible for a vehicle reimbursement program.

The position requires regular carrying of a laptop computer and occasionally carrying demonstration equipment/products.

Compensation:

Base Range: $91,000-118,000 annual salary. Prior experience, industry knowledge, and job-related education will be considered when setting the base wage.

Other: Eligible for incentive compensation including quarterly sales bonus, an annual sales accelerator payment, and an annual profit share award.