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Operations Control Specialist Jobs (NOW HIRING)

Contribute insights and reporting expected from a Quality Control Specialist to improve operational accuracy and compliance. Qualifications * Experience in loan processing, underwriting, or a related ...

Contribute insights and reporting expected from a Quality Control Specialist to improve operational accuracy and compliance. Qualifications * Experience in loan processing, underwriting, or a related ...

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Operations Control Specialist information

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$30.5K

$68.4K

$111K

How much do operations control specialist jobs pay per year?

As of May 31, 2026, the average yearly pay for operations control specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Control Specialist, and why are they important?

To thrive as an Operations Control Specialist, you need strong analytical skills, attention to detail, and a background in operations or logistics, often supported by a relevant degree or industry certification. Familiarity with workflow management systems, data analysis tools, and industry-specific software such as SAP or Oracle is typically required. Exceptional problem-solving abilities, effective communication, and the ability to perform under pressure are standout soft skills in this role. These competencies are crucial for ensuring efficient, error-free operations and minimizing disruptions in complex organizational environments.

What are some typical challenges faced by Operations Control Specialists, and how are they addressed within a team environment?

Operations Control Specialists often encounter challenges such as managing unexpected disruptions, ensuring compliance with regulatory standards, and coordinating across multiple departments to maintain seamless operations. These challenges are typically addressed through strong communication, use of real-time monitoring tools, and established escalation procedures. Teams often hold regular briefings to discuss potential issues and collaborate on quick solutions, ensuring that everyone is aligned and able to respond efficiently to operational incidents.

What does an Operations Control Specialist do?

An Operations Control Specialist monitors and manages the daily activities and workflow of an organization to ensure smooth and efficient operations. They are responsible for identifying and resolving operational issues, coordinating between departments, and implementing process improvements. Their work often involves analyzing data, maintaining compliance with company policies, and supporting crisis or incident response when disruptions occur. This role is crucial in industries like logistics, finance, and transportation, where continuous oversight is needed to maintain service quality.

What is the difference between Operations Control Specialist vs Operations Analyst?

AspectOperations Control SpecialistOperations Analyst
CredentialsTypically requires a high school diploma or equivalent; certifications like Six Sigma or Lean are commonUsually requires a bachelor's degree in business, finance, or related field; certifications like Six Sigma are also beneficial
Work EnvironmentFast-paced, operational settings such as logistics, transportation, or manufacturingOffice-based, focusing on data analysis, reporting, and process improvement
Employer & Industry UsageUsed in logistics, transportation, manufacturing, and supply chain industriesCommon in finance, logistics, and corporate sectors for process optimization

While both roles involve operational processes, the Operations Control Specialist focuses on real-time oversight and execution, whereas the Operations Analyst emphasizes data analysis and strategic improvements. Understanding these differences helps in choosing the right career path or job search focus.

More about Operations Control Specialist jobs
What states have the most Operations Control Specialist jobs? States with the most job openings for Operations Control Specialist jobs include:
Infographic showing various Operations Control Specialist job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 57% Full Time, 35% Part Time, 6% Contract, and 1% Nights. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.
Operations Control Specialist

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Operations Control Specialist - Owensboro, KY

Be a part of a revolutionary change!

At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

This position sits with our Swedish Match affiliate.

The Operations Control Specialist will provide confidential administrative support to the Manager, Purchasing & Support Services and provide technical assistance to other key management personnel.

Your 'day to day'

Operations

  • Learn how to inventory (cycle count)
  • Learn manufacturing – rotation in each manufacturing area, able to explain variances
  • MS DAX basic functions
  • 5S improvements
  • Compile statistical and other required reports
  • Perform data entry and tracking of operational and process improvement involvement
  • Assist with duties and activities relating to ISO, QMS and EMS compliance
  • Develop and maintain SOP's

Procurement

  • Develop understanding of Direct Material Process (DMP) – OWE
  • DMP – Packaging & Ingredients
  • Monthly forecasts
  • Weekly release process
  • MRP process
  • Develop understanding of Indirect Material Process (IMP) – OWE
  • CapEx order process, MRO order process and bid process

Logistics

  • Assist with inventory activities (i.e. cycle counting/verifying counts, investigating inventory issues, month end)
  • Assist with filing and researching information on Claims / POD's
  • AX implementation to process claims
  • Data Entry Logistics- Dynamics

Business Control

  • Assist with month end close
  • Assist w/ Sales and Use Tax reporting

Quality Assurance

  • Serve as an internal auditor and perform internal QMS and EMS audits
  • Train with QA Technicians to develop understanding of OPQR process
  • Assist in daily departmental responsibilities and duties assigned by Quality Assurance Manager

Human Resources

  • Assist with coordinating employee activities, (i.e. employee meetings/meals/off site activities)
  • Assist with other HR functions as needed, (i.e. preparing employee new hires and benefits open enrollment packages)
  • Assist with mailroom functions and record retention as needed

Who we're looking for:

  • Bachelor's degree preferred with concentration in Business Administration, Business Management or Accounting
  • Three to five years of administrative and/or operations experience preferred.
  • Strong analytical and interpersonal skills and the ability to meet and interact with both internal and external customers.
  • Excellent computer, oral and written communication and problem-solving skills are required.
  • Must be able to exercise initiative and make sound decisions within the scope of assigned authority.
  • Must be able to successfully complete multiple concurrent tasks with strong attention to detail while maintaining confidentiality.

What's 'nice to have

Legally authorized to work in the U.S. (required)

What we offer

  • We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
  • Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.