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Business Control Specialist Jobs (NOW HIRING)

Bank of America

Business Control Specialist

Plano, TX · On-site

This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include ...

Bank of America

Business Control Specialist

Plano, TX · On-site

This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include ...

Airswift

Document Control Specialist

Dallas, TX · On-site

Document Control Specialist Duration: 12 months assignment w/ possible extension Location: Dallas ... unique business needs. With over 1000 employees and 9,000 contractors operating in over 60 ...

APE Pest Control

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Pest Control Specialist

Fort Myers, FL · On-site

$19 - $21/hr

A Pest Control Specialist plays a crucial role in identifying and eliminating pests in both ... Effective communication skills Company Description We are a small family owned and run business. We ...

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Business Control Specialist information

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$34

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$43

How much do business control specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for business control specialist in the United States is $38.89, according to ZipRecruiter salary data. Most workers in this role earn between $36.30 and $43.03 per hour, depending on experience, location, and employer.

What is a business control specialist?

Business Control Specialists are professionals responsible for monitoring, analyzing, and improving a company's internal processes and controls to ensure compliance, efficiency, and risk management. They work closely with various departments to identify areas of potential risk, develop strategies to mitigate those risks, and ensure that business operations align with company policies and regulatory requirements. Their role often includes performing audits, preparing reports, and recommending process improvements to support organizational goals.

What are the key skills and qualifications needed to thrive as a business control specialist?

To thrive as a Business Control Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, usually supported by a relevant degree. Familiarity with financial management systems, data analysis tools like Excel, and sometimes certifications such as CPA or CFA are typically required. Excellent communication, problem-solving abilities, and organizational skills set top performers apart in this role. These competencies are essential for identifying risks, ensuring compliance, and supporting sound business decision-making.

What are some common challenges faced by business control specialists when collaborating across departments?

Business Control Specialists often work with diverse departments such as finance, operations, and risk management, which can present challenges in aligning priorities and communication styles. Navigating varying data systems and ensuring consistent application of control processes requires adaptability and strong interpersonal skills. Establishing clear channels of communication and building relationships with key stakeholders are essential to effectively address discrepancies and drive process improvements. Overcoming these challenges can lead to a more streamlined control environment and enhanced organizational performance.

What is the difference between Business Control Specialist vs Business Analyst?

AspectBusiness Control SpecialistBusiness Analyst
Required CredentialsTypically a bachelor's degree in finance, accounting, or related field; certifications like CPA or CMA are commonBachelor's degree in business, finance, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentFinancial departments, compliance teams, risk management unitsProject teams, strategic planning departments, IT and business units
Employer & Industry UsageFinancial institutions, corporations, consulting firmsCorporations, consulting firms, government agencies

The Business Control Specialist focuses on ensuring compliance, risk management, and financial controls within an organization. In contrast, a Business Analyst primarily analyzes business processes, gathers requirements, and supports project development. While both roles require analytical skills and industry knowledge, their core responsibilities and focus areas differ significantly.

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Business Control Specialist jobs near you
Infographic showing various Business Control Specialist job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $80,886 per year, or $38.9 per hour.

Business Control Specialist

Bank of America

Plano, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 532 frontline employees who took The Breakroom Quiz

52nd of 173 rated banks

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF by gathering and organizing data to help identify, track, and report issues and control improvements for remediation.
Responsibilities:
  • Assesses the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Provides administrative support for the monitoring and testing of controls by gathering and organizing data to identify issues and control improvements for remediation
  • Complies with controls and Quality Assurance (QA) practices to support business continuity efforts
  • Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
  • Performs QA activities including executing on controls, managing cases, and reporting results
  • Supports initiatives by identifying potential procedural updates, test script updates, and data discrepancies to enhance QA program success
  • Supports operational research required for regulatory exams, internal audits, and other monitoring and inspection reviews and captures data and information relevant to inspection metrics to support governance activities for dashboard reporting

LOB Description:
The analyst is responsible for performing Quality Assurance reviews on Commercial Loan in Middle Market, Business Banking, Special Assets Group, Small Business and Practice Solutions for fulfilment and/or servicing teams. Responsibilities include:
  • Ability to accurately interpret loan agreements and validate accurate set up in System of Record (Client set up / Facility/loan set up)
  • Verify terms and conditions within the loan agreement, renewal or amendment are displayed correctly on the commercial loan platform
  • Verify accrual schedules are set up correctly for the life of the loan

Successful Candidates:
  • Proficient in identifying data entry from a variety of sources, paper-based and/or electronic, into the loan system of record.
  • Should have experience in account setup and loan servicing. Commercial/wholesale lending preferred.
  • Have a general knowledge of loan structure, loan agreements and credit regulations.
  • Have a general knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions
  • Identify and escalate quality assurance findings promptly, following appropriate communication channels
  • Communication - clear and concise communication of quality assurance findings.
  • Drive execution - ownership and prompt follow up on defect remediation; debate of disputes in a professional manner and in accordance with process and procedures.
  • Drive Change - support project work across multiple teams/sites. Influence change by identifying process gaps and recommending appropriate solutions - in compliance with current laws and regulation.
  • Technology - commitment to technology initiatives and improvements.
  • Proficient computer skills utilizing mainframe and PC software packages; Working knowledge of Microsoft Excel, Word, Power-Point with dual screens.
  • Capability to work with multiple systems in order to validate accuracy
  • Collaborates - works effectively with others by establishing and maintaining positive working relationships
  • Act in accordance with the letter and spirit of all applicable laws, rules and regulations, the company's code of conduct, risk framework, risk appetite statement and other relevant policies, standards, procedures and guidance. Is proactive in identifying, managing and controlling risks within the fulfillment space.

Required Qualifications:
  • Intermediate accounting skills
  • Minimum of 1 to 2 years of experience in the field of loan or account administrator/processor or equivalent (Commercial /wholesale lending preferred.
  • Effective communication skills (listening, verbal and written)
  • Working knowledge of Microsoft Excel, Word, Power-Point with dual screens.

Desired Qualifications:
  • College degree preferred

Skills:
  • Controls Management
  • Issue Management
  • Monitoring, Surveillance, and Testing
  • Quality Assurance
  • Risk Management
  • Analytical Thinking
  • Attention to Detail
  • Critical Thinking
  • Problem Solving
  • Written Communications
  • Decision Making
  • Innovative Thinking
  • Prioritization
  • Recording/Organizing Information
  • Research

Shift:
1st shift (United States of America)
Hours Per Week:
40

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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