Assistant Manager of Medicaid Billing -Corporate Office

Job Overview:

At FutureCare our Assistant Manager of Medicaid Billing will work as a leader and innovator in improving collections and efficiency within the department. Reporting to the Billing Manager, the Assistant Manager of Medicaid Billing will assist in the planning and coordination of the operations for the accounts receivable department (both controlled and non-controlled) while committing to continuous improvement of quality of service.

Voted 12 years in a row in The Baltimore Sun as a “Top Workplace” and recognized in US Newsweek’s publication as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Employee Assistance Plan, Tuition Assistance, Career Growth Ladder, Referral Bonus Program, and a matching 401K Plan.

***This is a Hybrid Remote position and scheduled hours at our corporate office in Pasadena, MD***

Responsibilities:

• Oversee the Accounts Receivable department in the absence of the Medicaid Billing Manager and under the guidance of the Director of Corporate Patient Accounting
• Assist Senior management with reporting and special projects as needed
• Provide assistance to the Billing Manager with updating and establishing policy and procedures relating to Medicaid accounts receivable collections
• Complete job responsibilities as Medicaid Billing Specialist for assigned facilities
• Collaborate with Medicaid Billing Manager to monitor and evaluate systems and their comparison to the company’s goals and standards
• Assist with the development and revision of policies and procedures relating to the Medicaid accounts receivable functions and collections.
• Communicates pertinent information and requests through established channels.
• Approve and update transactions and retro adjustments for assigned facilities
• Assist with oversight of the Medicaid Billing Specialists in identifying and prioritizing aspects of collections, and monitor for signs of problem areas

• Monitor systems in the A/R department and create and implement electronic solutions a warranted

• Transmit monthly and weekly electronic billing files
• Complete weekly Cash Flow Report and email to senior management
• Direct and coordinate Medicaid Quarterly Credit Balance reporting
• Report A/R reserves information for assigned facilities to Medicaid Billing
• Assist with daily credit card payment reporting
• Attend meetings as assigned

Qualifications:

• Bachelor degree from an accredited college or university required
• 4 years’ experience working in a healthcare related accounts receivable environment as well as 2 years’ supervisory experience preferred
• Must have strong interpersonal, oral and written communication skills
• Strong research, problem solving and conflict resolution skills highly required
• Must have the ability to communicate effectively with vendors, payors, staff and management as necessary
• Must have a thorough knowledge of accounting practices and procedures
• Must have proficient computer skills and knowledge of Microsoft Office programs including Excel
• Self-starter with ability to take initiative and be an independent thinker
• Excellent analytical and organizational skills