Service Manager
Texas Roadhouse
00979, PR
- Vision , Medical , Dental , Paid Time Off , Retirement
- Full-Time
Job Description
Company Info
Job Description
Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!
As a Service Manager, your responsibilities would include:
Competency Statement(s)
Education: High School Graduate or General Education Degree (GED)
Experience: 2 years or more as a SM or Assistant SM in a full-service restaurant concept.
Computer Skills: Word, Excel
Other Skills:
As a Service Manager, your responsibilities would include:
- Driving sales, steps of service, and guest satisfaction
- In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
- Providing or directing all Front of House training
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Managing liquor orders and controlling liquor costs
- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
- Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones
- Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
- Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
- Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
- Understanding, managing, and practicing safe food handling procedures
Competency Statement(s)
- Accountability - Ability to accept responsibility and account for his/her actions
- Communication, Oral - Ability to communicate effectively with others using the spoken word
- Communication, Written - Ability to communicate in writing clearly and concisely
- Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
- Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines
- Working Under Pressure - Ability to complete assigned tasks under stressful situations
Education: High School Graduate or General Education Degree (GED)
Experience: 2 years or more as a SM or Assistant SM in a full-service restaurant concept.
Computer Skills: Word, Excel
Other Skills:
- The ability to multi-task
- Outgoing and personable a plus
- Good organizational skills
- Effective communicator
- Interpersonal and Supervisory skills
- Medical plan that includes Dental and Vision Insurance
- Paid Vacation
- 100% Paid Maternity Leave
- Short-Term and Long-Term Disability
- Paid Sick Days
- 401(k) Retirement Plan
- Many opportunities to support your community
- Annual holiday bonus
How can the hiring manager reach you?
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.