Wholesale Account Manager

Kindred Bravely is looking for a driven, highly motivated and aggressive Wholesale Account Manager who wants to help make mom’s days brighter through functional, comfortable maternity and nursing clothing.

About Us

We’ve built an amazing team of 60+ people based all over the world. From the beginning, Kindred Bravely has sought to support moms with great breastfeeding & maternity clothes, exceptional customer care, and encouraging content - but also with great jobs that allow them to grow their careers while working from home. From our first team member in 2015, we’ve tried to make Kindred Bravely a company where we want to work. Our goal has been to empower our team to work remotely so they can support their families and women who are on the journey of motherhood. We foster a culture of diversity, equity, inclusion, and belonging, and we’re committed to attracting and retaining diverse talent. Oh, and did we mention we’ve been on Inc. 5000’s list of fastest-growing privately held companies for four years in a row? And our award-winning product has been featured in Self Magazine, Forbes, What to Expect, Ovia, BabyCenter, and Romper!

Benefits

• Employer-sponsored Medical, Dental, Vision as well as voluntary benefits including life Insurance, Critical Illness Insurance, and Healthcare and Dependent Care FSAs.
• Free virtual mental health services.
• Retirement and charitable donation matching.
• Paid parental leave program after 1 year.
• Monthly reimbursement to spend on a "Random Act of Generosity".
• 40% off product discounts on the Kindred Bravely and 15% off for friends and family!

The Opportunity

As a Wholesale Account Manager, you will be responsible for managing and overseeing the company’s wholesale business, including managing and growing existing accounts and recruiting new business. Your role is crucial in creatively and consistently driving the growth of the wholesale channel by developing and executing strategies that align with the company’s goals of being where she is and making her life easier.

We are looking for someone who…

• Is exceptional at whatever they do and proactively seeks to solve puzzles and find solutions. This is the most important factor in your success. You must be a self-starter who is always seeking to improve.
• Is intellectually curious, loves to learn and grow both personally and professionally
• Is a finisher. You must love the details of your work, and work dutifully to ensure creative tasks are complete and beautiful.
• Is a go-getter. You’re not afraid to pick up a phone or knock on a door. You’re a salesperson at heart and love the thrill of the chase and closing the deal.
• Is a master communicator. You build relationships with your internal partners and external account contacts to ensure the best customer experience.

Description

• Implement and evolve a comprehensive strategy for the wholesale channel that includes sales targets, growth objectives, and key performance indicators (KPIs).
• Cultivate and nurture relationships with existing wholesale accounts to provide exceptional customer service and aggressively achieve and/or exceed sales goals.
• Identify and prospect new wholesale accounts within the United States, targeting retail stores, boutiques, hospitals, and other relevant establishments.
• Maintain a high level of product knowledge to effectively communicate with customers. Conduct product demos and provide detailed information about features and benefits.
• Work closely with cross-functional teams, including marketing and product development, to ensure alignment and collaboration on sales initiatives and partner assortment.
• Monitor wholesale performance, analyze sales data, and optimize strategies based on insights gained from analytics and reporting, and make recommendations for improvement and growth.
• Lead and manage the External Channels Assistant, ensuring they are trained, developed, and motivated by setting goals, providing coaching and feedback, and conducting performance evaluations.
• Identify opportunities for relevant industry events and tradeshows to develop a strong presence in the maternity and baby community

• Bachelor’s degree in Business, Marketing, Supply Chain Management, or a related field.
• 5 years of proven experience in wholesale client management, B2B marketing, and a track record of achieving sales and growth targets.
• Experience in medical sales is a plus
• Proficient in Google Suite.
• Must be proficient in Microsoft Excel
• Excellent communication skills, both written and verbal.
• Ability to manage and organize large amounts of data in a systematic manner.
• Proven ability to manage and prioritize tasks efficiently in a fast-paced environment.

If you’ve made it this far and you are as excited as we are, keep reading!

What we believe

• She is the reason we exist: We have created a genuine connection with her. She feels seen and heard. She is an integral part of every decision we make.
• Work/Life Balance is imperative: We are “on” when we’re working and “off” when we’re away.
• Team Work Makes the Dream Work: We share ideas, feedback, struggles, wins and frustrations. We care for each other professionally and personally.
• Success is Sequential; Not Simultaneous: We focus on one thing at a time.

How we act

• We have a BIAS FOR ACTION: We move quickly. We take smart risks. We solve puzzles. We make things happen.
• We HOLD OURSELVES ACCOUNTABLE: We all own the business. We clearly communicate key metrics and standards and review them regularly. We analyze results to understand why we made a decision. We are disciplined.
• We LEAD, NOT FOLLOW: We are innovative. We are curious and resourceful. We are driven and competitive (but not with each other).
• We communicate GENUINELY & TRANSPARENTLY: With each other and with her. We are present.
• We are ALWAYS LEARNING: We improve ourselves and continually look for ways to enhance the skills and abilities of our entire team.
• We are in RELENTLESS PURSUIT OF CUSTOMER SERVICE EXCELLENCE: We out-care the competition and provide the greatest experience she has ever had with a brand.

Schedule: Full Time

Education: Bachelor’s degree in Business, Marketing, Supply Chain Management, or a related field.

Location: USA - Remote

Salary: $70,000-105,000 Annually. Additional compensation potential beyond base salary based on meeting or exceeding sales goals.