Billing Specialist- Remote in Arizona

We are a high-end mental health clinic with office locations in Scottsdale, Glendale, and Tempe, Arizona. We provide face-to-face and telepsychiatry services at the clinics and to patients in multiple other organizations, rehabilitation centers, and detox facilities throughout Arizona. We strive to provide the best health care & customer service in a very professional, yet personalized, warm, and friendly environment.

SHMWI is seeking an enthusiastic, high-energy, motivated Billing Specialist to join our team. Interested candidates must have experience, be dependable, punctual, and able to communicate professionally.

THIS IS A REMOTE POSITION (Candidates must reside in Arizona)

• Identify and resolve patient and insurance billing issues.
• Verification of benefits for various service lines.
• Follow-up on denied, appealed, and re-consideration of claims.
• Patient AR: collect outstanding accounts, process payments, and discuss insurance & billing questions.
• Update insurance payor information and profiles
• Support Clinical Staff, Physicians, and Front Office Staff with questions regarding insurance policies, authorizations, and payments.
• Understand insurance processes, productivity, aging, and revenue cycle reporting.
• Adhere to HIPAA guidelines and patient confidentiality.
• Answer incoming patient and insurance calls.
• Working knowledge of Medicare, Medicaid, Commercial Insurance Payors, Workers Compensation, and Managed Healthcare

Job Requirements:

• High School Diploma or Equivalent
• Previous experience with medical billing software systems is preferred.
• Experience working in a fast-paced medical office environment.

Preferred Education and Experience

• Medical Billing (1 plus years of experience in Behavioral Health)
• Knowledge of patient registration, charge entry, billing, and medical policies
• Strong organization, problem-solving, and error-detection skills
• AAPC certification
• Strong background in Behavioral Health (preferred)
• Ability to review and interpret patient bills and explanation of benefits (EOBs)
• Identify incorrect data and have the skills to make the appropriate corrections.
• Independent worker with strong attention to detail
• Strong interpersonal communication skills
• Preferred: accredited/certified biller/coder with mental health billing experience

Benefits:

• 401(k)
• Dental Insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Full-time