FOH Senior lead

Piroshky Piroshky Bakery is seeking a Full Time Front of House Supervisor

The FOH Senior lead oversees daily "on the floor" operations of the bakery, ensuring health, safety and company standards are enforced and executed consistently and successfully. FOH works closely with co-supervisors, as well as cashiers, shift leads and managers. The FOH Senior lead also works with BOH department communicating inventory needs and anticipating business levels and fluctuations throughout the day to determine baking output. The FOH Senior lead plays a pivotal role as a coach for the FOH team and ensuring the bakery operates optimally.

Starting Wage is: $20.00/hour + Tips (Average of 5-8/hour additional! - benefits )

Essential Job Responsibilities & Functions to include but not limited to:

• Display an affinity for our products, core values and company philosophy
• Attend team meetings with 100% attendance
• Create and maintain company culture
• Conduct all duties and actions in a safe and secure manner, following safety guidelines as well as all company policies & procedures
• Be able to work in a divers team, stay consistently professional and always follow safety standards

Position Duties:

• Maintain master schedule, including modifying shifts, recording call-outs (UAs), etc.
• Assist with training new employees
• Supervise the staffing for FOH, assessing business needs to determine over/under staffing
• Money handling and bank deposits
• Notifying staff of schedule changes
• Vendor ordering
• Safe counts - daily, weekly, monthly and reporting an discrepancies mmediately
• Weekly/monthly meeting participation with agenda
• Implement and oversee efficient floor rotation (initiating expediting, rotate personnel, adding/removing POS stations, etc.
• Opening/Closing of bakery, including cleaning procedures
• Accessing change safe, ensuring appropriate record keeping for all movement of money
• POS troubleshooting
• Being "on-floor" point of contact for emergencies, customers escalations, etc.
• Oversee all floor positions (shift leads, cashiering, food back, dishwashing, line management, cleaning, some baking )
• Other various duties as assigned

Supervisor Duties:

• Observe and enforce company policies, procedures and goals - both short and long term
• Communicate relevant information in a timely manner
• Act as mentor and resource for staff
• Be able to participate in solution based, forward moving conflict resolution
• Issue limited disciplinary action as needed (i.e. safety issues, immediate action, etc.)
• Assessing business needs to determine over/under staffing, overseeing adjustments as needed
• Monitor direct employees productivity and provide constructive on-going feedback, coaching and development
• Manage and resolve any emergencies as needed
• Training and coaching of direct employees

Requirement:

• Authorized to work in the US per state & federal law
• Must be 18 years or older
• Possess/Obtain and keep current all necessary permits/licenese needed throughout duration of employment
• 1 year or more previous managerial/supervisory experience managing at least 5-10 people, in a high volume food establishment
• Excellent verbal and written communication skills
• Dependable transportation
• Flexible schedule
• Willingness to learn
• Provide reference that indicate supervisor/managerial experience
• Follow all company procedures & protocol

Working Environment & Physical Demands

• Work in a bakery setting, which includes exposure to high amounts of flour, spices and meat smells
• Must be comfortable with the different working environment the job entails (high volume customers, crowded areas, basement area, etc.)
• Must be comfortable working in front of the public, often displaying your work progress to onlookers with being photographed and engaged in conversations with the public/customers
• Constantly moving self in different positions to accomplish tasks in various environment including tight and confined spaces
• Frequently moving about to accomplish tasks and frequently moving from one worksite to another
• Constantly communicating loudly, effectively, and safely with others to exchange information, warning other staff of their presence and movements to meet safety practice standards
• Be able to exchange safety communications and direction from other staff withal working in a loud environment
• Constantly assessing the accuracy, neatness and thoroughness of the work assigned

Benefits We Offer Include:

• Medical/Dental Plan
• Paid Time Off
• Retirement Plan w/ 401K - 3% Non-Elective Contribution PLUS another 1% match based on contribution amount