Head of Corporate IT

ABOUT THE COMPANY:

ABCoA is a software development company specializing in enterprise software for the automotive finance industry. We are seeking a Senior IT Engineer to become an integral part of our team. In this role, you will serve as an expert technical resource for our customer base and internal business partners and work collaboratively with the software development team. To be successful, you must have a passion for technology, working as part of a team, willingness to learn and adapt quickly, thrive on action, and exude a desire to reach further. ABCoA isn't just a leader in fintech; we're a company of service-based innovators passionate about reimagining subprime finance. Our award-winning SaaS platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel. Our culture thrives on collaboration, integrity, and a client-first approach. You will have the chance to shape an industry alongside like-minded professionals. We are looking for the best-of-the-best to join our team of motivated and talented professionals. We offer a full range of benefits and an attractive corporate work environment. Thank you for contemplating a role with ABCoA.

POSITION SUMMARY:

The ABCoA IT Corporate team is composed of engineers responsible for the tools supporting the infrastructure of the company. Our team culture empowers you to take ownership of your work and its outcome. This is a unique opportunity for a self-motivated individual to work with a small, innovative team. We are looking for candidates who can work collaboratively to resolve problems. You must be able to support a corporate IT department which includes:

·       IT systems technology and control structures,

·       Advanced knowledge of Microsoft products, MS-SQL, VMWare, AWS, and Azure

·       Experience in IT support and ticketing procedures

This is more than a hands-on technical and leadership role, where you will be expected to take charge of problems, and take the initiative to design, recommend, and deliver solutions. We run teams that have a strong desire to learn, innovate, research, and apply new technologies and methods as needed. We are looking for candidates who enjoy helping others and using independent judgment, while adhering to policies and compliance requirements. At times, you may be asked to visit client sites or attend meetings or conferences with your team members.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:

·       Oversee all technology operations and evaluate to ensure they are aligned with ABCoA’s business goals.

·       Forecast costs, equipment, and personnel needs for projects and programs as required and related to management information system operations. 

·       Carry out supervisory responsibilities in accordance with the organization’s policies. Responsibilities include safety, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

·       Establish and maintain relationships with contractors and equipment suppliers.

·       Provide strategic direction for the company's corporate systems

·       Set and manage Enterprise IT priorities and provide regular status reporting to management and key stakeholders

·       Develop cost effective, innovative solutions to technology challenges across the company

·       Develop and maintain departmental system documentation and procedures

·       Lead and mentor IT staff. Manage the IT helpdesk. Lead goal setting and performance review processes for the team.

·       Represent IT to customers, company's leadership team, and auditors. Serve as the primary escalation point for IT needs across the company

·       Serve as system administrator for a variety of corporate systems, including Identity Providers, SaaS and on-premise applications, remote desktop environments and end user workstations

·       Ensure appropriate change management procedures are followed

·       Manage hardware inventory including Mac, PC, and office equipment in the US, Mexico and overseas

·       Lead procurement efforts for corporate systems (identifying and selecting vendors, negotiating prices and terms, contract review and coordinating required approvals)

·       Manage the IT budget and find opportunities to optimize spend

·       Manage key technology projects including new implementations, upgrades, conversions and decommissions

·       Identity, investigate & implement new tools/products/services.

·       Incident & Escalation Management - surrounding email and phone outages.

·       Conduct periodic reviews of IT Support and ticketing performance

·       Work directly with internal risk and compliance teams to ensure compliance with controls and banking related regulatory policies.

·       Create (hire), grow, train, and manage a high-performance team

·       Strive for enhanced user productivity through implementation of new software technology and the implementation of policies that more effectively utilize management information system resources

·       Prepare long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them. Assure responsiveness of long-range plans to business objectives

·       Monitor and analyze the success of IT initiatives and projects, and continually develop and evaluate new technologies and tools for the company

·       Develop and implement IT policies and procedures related to network security, disaster recovery, and IT infrastructure

·       Analyze IT infrastructure and business needs presented by executive management and the user community to recommend, develop, assess, plan, schedule, document, implement, and oversee information technology solutions and projects

SKILLS & EXPERIENCE:

·       Oversee a SaaS IT Operations for 3+ years

·       Bachelor's degree with 10+ years of relevant professional experience with progressively increasing responsibility in IT delivery

·       Demonstrates thought leader-level abilities as a team leader

·       Proficient in IT systems terminology

·       Advance background in ERP

·       Experience in data encryption

·       Experience with global on-premise cloud compute operations

·       Supporting annual compliance activities with knowledge of ISO-27001 SOX, PCI, SOC-2, HiTrust, etc; and

·       Demonstrating hands-on industry experience within the following cloud platforms: Microsoft Azure, Amazon Web Services

SALARY & BENEFITS:

·       $120,000 - $170,000 Annual Base Salary

·       Annual Performance Bonus up to 12% and Monthly Incentives commensurate with role

·       100% Onsite

·       401(k) plan with company match

·       Insurance - Health, Dental, Vision, and Life available

·       Time Off to our employees:

o   Vacation Time - 1-3 weeks paid per calendar year, based on tenure

o   Sick Time - 1 week paid per calendar year

o   Holidays - 10 fixed days paid per calendar year, plus birthday if falls on workday.

Ready to join? Let's Go!