Auto Claims Adjuster II

Why Texas Association of School Boards (TASB)

We come from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most — excellent and equitable education for all 5.4 million Texas students.

As TASBeans (our internal name for employees), we feel privileged to work alongside talented team-members who are passionate about education and enjoy learning from new and different perspectives. We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn’t end there. Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’ve been regularly named by Austin Business Journal as a Top Ten Best Places to Work!

TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more.

Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading!

About You

As an Auto Claims Adjuster, you will investigate, evaluate, and resolve auto and general liability claims made against members of the TASB Risk Management Fund. Claims adjusters at TASB have a high level of engagement in providing claims services to our members. You will be responsible for an inventory of minor to moderately complex first and third-party claims. This is an Austin-based hybrid role.

A Typical Day

• Investigate coverage and losses, evaluate damages, set reserves, and negotiate claim settlements on moderately complex first and third-party claims against TASB Risk Management Fund members.
• Act as a resource for other adjusters on the team especially those with less tenure, experience, or knowledge.
• Explain coverage issues and decisions to school district leadership.
• Collaborate with peers and claims leadership on claim strategy and resolution.
• Prepare and present subrogation claims to insurance companies and third-parties.
• If you’re still reading, we’d love to meet you!

How You'll Make an Impact

• Support the Risk Management Fund's mission by consistently delivering the highest quality of service to members in all aspects of daily job performance.
• Provide best in class customer service to members, claimants, and attorneys throughout the claims process.
• Conduct investigations to confirm coverage, liability and damages based on the applicable Coverage Agreements.
• Evaluate and negotiate total loss settlements with members, third-party claimants, and insurance carriers.

Skills for Success

Education and Experience

• High school diploma or equivalent required, Bachelor's degree preferred.
• Texas Adjuster's License applicable to primary area of responsibility.
• Two-three years' experience working in an insurance or risk management related field preferred.

Knowledge, Skills, and Abilities

• Knowledge of insurance industry practices, specifically relating to claims against governmental entities.
• Demonstrated knowledge and application of Governmental Immunity and the Texas Tort Claims Act.
• Prioritize work to effectively manage caseload and other responsibilities.
• Strong oral and written communication skills.
• Understanding of traffic laws, negligence, and tort actions; and familiarity with medical terminology and concepts.
• Excellent customer service.
• Proficiency with computers, claims systems, Microsoft Office products, and the internet.

The TASB Difference

• Enjoy competitive pay and rich benefit offerings.
• Be part of a collaborative environment where every contribution impacts Texas public schoolchildren.
• Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy work-life balance.
• Learn and grow individually and together through frequent professional development training opportunities.
• Work alongside transparent leaders with an open and consistent feedback approach.
• Celebrate as a team with meaningful (and fun) events and tokens of appreciation throughout the year.

Posting Notices

• TASB is an equal opportunity employer and will not discriminate on the basis of an individual's race, color, disability, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, marital status, veteran status, or any other personal characteristic protected by law.
• This position does not qualify for visa sponsorship.
• Any job offer is contingent upon receipt of results of a satisfactory background check.

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