On-Site Senior AV Technician

We invite you to discover the excitement, diversity, rewards, and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 300+ employees, TRITECH is one of the nation’s leading technology system integrators serving clients in corporate, education, healthcare, and government industries. Our OneSource business model provides clients with a single source for the design, installation, and maintenance of large/complex Audio Visual, Communications, PoE Lighting, and Electronic Security Systems. Our corporate headquarters is located in Garden City, NY and the company operates three regional operations centers in New York City, Boston, and Washington DC.

This position is for a Senior Audio Visual Technician to join our Washington, DC-based Staffing Team.

Work Day

· Day to day on-site AV & Video Calls production & operations

· AV/Technical knowledge of current conference room technology (Cisco Video Calls, etc.)

· Preventative maintenance room checks each day (start and finish). Basic equipment tests.

· AV setup for executive-level meetings (sharing content to displays, initiating video and audio calls, Camera operations)

· Ability to perform basic AV maintenance (replacing bad HDMI cables, dongles, etc.)

· Identify larger issues, initiating and managing the process of repair tickets with any AV Service Provider currently

under contract.

· Position requires regular and consistent coordination and follow-up with Office Services and Communications Department and/or individual clients concerning all scheduled meeting requests

· Ensure all equipment is shut down and in cases where portables are involved secured for the next business day.

· Testing of each piece of equipment to ensure equipment is set to factory specifications to obtain optimum performance report system problems immediately including solutions and/or recommendations.

· Review schedules for next-day requests to ensure equipment is operational.

· Connect video conference calls as needed.

· Ensure video or PC is properly displayed.

· Maintain inventory of A/V consumables for fixed and portable equipment.

· Replace A/V consumables, as necessary.

· Ensure media is properly viewed.

· Adjust and clean fixed and AV equipment per manufacturers' recommendations.
 

Scope of Work:

Event Planning & Execution

• Operate live sound equipment and live web streaming, broadcasting, recording, and postproduction editing for all major programs (located in the auditoriums at Heritage’s headquarters in DC & virtually).
• Experience in Wi-Fi connections, PC troubleshooting, and Event Management Systems with the ability to operate and troubleshoot projectors, video switching equipment, audio equipment & video conferencing systems.
• Ensure a high-quality production including ensuring all AV cues are reflected in line-by-line and effective implementation of all components of a program including but not limited to videos, slides, presentations, still slides, fade in/out, voice of god, music, live stream feed, etc.
• Perform the installation, adjustment, and operation of high-tech level audiovisual equipment such as cameras, lights, video conference systems, audio, press needs, and microphones for events.
• Ensure all visual components for programs are properly prepped and viewed in advance.

Schedule Management and Operations Documentation

• Consistent coordination and follow-up with larger Events & Programming and Communications Department with regard to the details and needs for all scheduled meetings and program requests
• Review deliverables and regularly meet with the internal partners to ensure compliance with their requirements and expectations.
• Create formal documentation and workflow to increase service level, train/inform, manage additional AV support staff, and implement standards.

Equipment Maintenance

• Maintain and operate various broadcasting equipment such as encoders, transcoders, video and editing equipment (video mixer, digital/analog audio desks, etc.)
• Perform routine maintenance and cable management, ensuring A/V equipment is clean, organized & working condition.
• Adjust and clean equipment to ensure it is set to manufacturers' recommendations to obtain optimum performance.
• Report system problems immediately including solutions and/or recommendations.
• Ensure all equipment is shut down and, in cases where portables are involved, secured for the next business day.