Hospice Program Surveyor / Nevada

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Job Summary



StrategyGen is currently seeking candidates for the role of: Hospice Program Surveyor. The ideal candidate should live in either Texas, Arizona, Nevada, or California.

• The purpose of the Hospice Program Surveyor is to assess the processes, quality and quality outcomes of hospice programs.
• Facilitates the assessment of performance improvement activities with hospice programs.
• Serves as performance evaluator, quality improvement assessor, and operations consultant of hospice programs.
• Applies basic to advanced hospice program knowledge to thoroughly assess hospice processes and outcome metrics.
• Performs other duties as assigned.

General Accountabilities

• Provide onsite consultation for assigned hospice programs;
• Gain an understanding of evaluation surveyor expectations, plan and communicate project steps and timelines to meet expectations.
• Assists team in development of tools/ structured evaluation methodologies (detailed assessment, improvement reporting, performance recommendations);
• Develops performance improvement plans, initiatives, and measurement strategies in concert with strategic goals;
• Defines and evaluates results of hospice programs efforts towards metrics and optimal outcomes.
• Demonstrates assessment expertise, conveys community hospice practice standards in focused project patient populations;
• Prepare deliverables such as assessment of member structure for improvement success, leveraging of tools and educational opportunities, monthly touch base calls, quarterly meetings and track progress;
• Accurately assess data, identify opportunities, and facilitate cross-departmental prioritization of performance improvement activities;
• Applies coaching, mentoring, and facilitation techniques in using small tests of change (Plan-Do-Study-Act PDSA cycles) to incorporate the best solutions and overcome problems;
• Prepares and presents detailed and summary assessment reports of key performance activities, actions, outcomes and trends for appropriate committees;
• Promotes successful practices;
• Connects research to evaluate processes and best practices;
• Participates in meetings, report outs and presentation, as required.
• Performs other tasks as necessary.

Job Qualifications

• Bachelors degree or equivalent experience in nursing, public health, health administration, organizational development, or health related field required. Masters degree preferred
• Registered Nurse or other healthcare clinician preferred,
• Minimum of two (w) years of experience in a program evaluation role within the health care industry preferred,
• Minimum of two (2) years of experience with hospice programs, preferred

JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES

• Demonstrated knowledge of hospice programs and operations.
• Knowledge of project management methodologies and tools is required;
• Knowledge of principles of program evaluation methodologies.
• Working knowledge of and proficiency in the operation of general office equipment including personal computer and software applications;
• Ability to evaluate systems or processes by identifying measures or indicators of performance and the ability to evaluate performance;
• Ability to select and use the appropriate training/instructional methods when learning or teaching new things;
• Ability to use Microsoft Office applications, including Word, Excel, PowerPoint, Visio and Project are required;
• Ability to demonstrate strong analytical skills to identify, offer solutions and mitigate risk;
• Ability to work independently, meet deadlines, and demonstrate high-level data management and analysis capabilities;
• Ability to work on interdisciplinary teams as a team member or team leader;
• Ability to demonstrate excellent people management skills including: team building, facilitating, problem resolution, negotiating and influencing (identification of concrete action steps and ability to build consensus);
• Ability to effectively manage change, and prioritize multiple projects, tasks and deadlines;
• Ability to teach, train and lead interactive, skills-based training;
• Ability to build rapport with internal employees and external partners in the medical community;
• Ability to compile and present summary reports to committees;
• Ability to create all documentation associated with performance improvement projects;
• Ability to communicate effectively, both orally and in writing;
• Ability to establish and maintain effective and cooperative working relationships with Alliance staff and others contacted in the course of the work;
• Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position;
• Ability to think and work effectively under pressure and accurately complete tasks within established times;
• Ability to prioritize tasks and meet deadlines;
• Ability to maintain confidentiality;
• Adhere to confidentiality and safety requirements.

Physical Demands

• Ability to sit in front of and operate a video display terminal for extended periods of time;
• Must be able to travel to member hospitals and health systems;
• Ability to bend, lift and carry objects of varying size weighing up to 20 pounds.

Requirements



Education

Bachelors (Preferred)

Experience and Licensure

RN or LPN license with 5 Years Experience

Job Type

Full-Time

Location Remote

Remote with approximately 50% local and regional travel

This is a remote position.