Business Analyst - 1966447 - Mulesoft

Job Description:

The Business Analyst will be responsible for analyzing business requirements, processes, and systems to identify opportunities for improvement and facilitate the successful implementation of integration solutions using MuleSoft's Anypoint Platform for the Client. The Analyst will collaborate with stakeholders to gather and document business requirements, translate them into technical specifications, and support the integration project lifecycle.

Key responsibilities include:

Requirements gathering: Collaborate with stakeholders to elicit, analyze, and document business requirements related to integration needs, ensuring alignment with organizational goals and objectives.

Process analysis: Conduct thorough analysis of existing business processes and systems to identify inefficiencies, gaps, and areas for improvement, with a focus on optimizing integration workflows.

Solution design: Work closely with the MuleSoft Architect and development team to translate business requirements into detailed technical specifications and design documents for integration solutions.

Stakeholder communication: Serve as a liaison between business stakeholders and technical teams, facilitating clear and effective communication to ensure mutual understanding of requirements and project objectives.

User acceptance testing: Define test scenarios, coordinate user acceptance testing (UAT) activities, and collaborate with stakeholders to validate the functionality and usability of integration solutions.

Change management: Support change management activities by assisting in the development of training materials, conducting user training sessions, and providing ongoing support to ensure successful adoption of integration solutions.

Documentation: Maintain accurate and up-to-date documentation of business requirements, technical specifications, and test plans, adhering to established standards and best practices.

Continuous improvement: Identify opportunities for process optimization, system enhancements, and technology innovation to drive continuous improvement in integration capabilities and business outcomes.

Qualifications:

Bachelor's degree in Business Administration, Information Systems, or related field.

Proven experience as a business analyst or similar role, preferably in a technology or integration environment.

Strong analytical and problem-solving skills, with the ability to critically evaluate complex business processes and systems.

Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels of the organization.

Experience with requirements elicitation, analysis, and documentation techniques, such as interviews, workshops, and use case development.

Knowledge of integration concepts, API technologies, and software development methodologies is a plus.

Proficiency in business process modeling tools and techniques, such as BPMN or UML, is desirable.

Ability to manage multiple priorities and work independently in a fast-paced, dynamic environment.