Service Advisor
Diehl Ford of Massillon
Massillon, OH
Expired: over a month ago
Applications are no longer accepted.
- Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
- Full-Time
Job Description
Diehl Ford of Massillon is looking for an experienced Automotive Service Advisor. Customer service, data entry, writing estimates, and working as a team with the technicians and other advisors will be primary the responsibilities.
As a Service Advisor you will:
- Greet customers in a timely and friendly manner
- Obtain accurate information regarding the customers vehicle, documenting any and all concerns to the repair order
- Advise customers on the maintenance intervals according manufactures specifications
- Provide customers with a complete and accurate estimate for labor and parts
- Provide customers with a detailed breakdown of all charges for the services performed to their vehicle
- Obtain prior authorization from the customer or warranty company of repairs that need to be completed
- Handle telephone inquiries regarding customer concerns, appointments, and follow up with customers on work in progress
- Verify manufacturer and extended warranty coverage
Job Type: Full-time
Experience:
- Service Advisor Experience: 2 years (Preferred)
- DMS experience (preferred)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- We offer competitive wages and embrace a “promote within” philosophy
Qualifications:
- Clean driving record
- Time management skills
- Commitment to 100% customer satisfaction
- Have basic computer skills to include typing and Microsoft Excel
- Be organized, professional and courteous
Address
Diehl Ford of Massillon
Massillon, OH
USA
Industry
Automotive
Get fresh Service Advisor jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.