IT PC/Mac Technician

A National Distributor that specializes in bringing synergistic post-production & video broadcast products to market, across North America South America. 1SourceVideo offers competitive compensation, as well as full medical benefits, a 401K plan, a profit-sharing program, all in a friendly atmosphere. We are currently looking to hire exceptional employees that have knowledge of our industry and seek employment opportunities.

Applicants must have a minimum of 5-10+ years experience

In Office Position- No Opportunities for Remote Work

Salary range ($50-75,000) is negotiable, but based on applicant’s relative experience.

Job Summary:
We are seeking a highly skilled and experienced IT Technician to join our team. As a IT Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. You will play a crucial role in maintaining the efficiency and functionality of our computer systems and networks. Candidates must have experience working in a corporate environment maintaining reliability and security of all information systems, telecommunications systems (both analog and VoIP phones), and equipment by analyzing and implementing solutions. Selected candidate must be a self-starter, able to work independently and proactively in a team environment,

Duties include:

- System Administrator for INVENTORY CONTROL CRM SYSTEMS( ACCTIVATE VOIP

system)

- Generate standard daily, weekly, monthly report templates via CRYSTAL REPORTS and Excel

- Point of contact for staff in 2 office locations for IT troubleshooting or training questions

- Project lead for new software implementation and troubleshooting

- Coordinate IT equipment upgrades and software upgrades with vendor and staff

- Setup, install, configure and maintain all network PCs, servers, firewalls, printers, phones

peripherals and parts.

- Troubleshoot PCs, servers, printers and peripherals.

- Troubleshoot IP - networking, routing, and network security issues.

- Administer, maintain, support, and perform upgrades for order management system,

inventory‘ shipping POS, customer relationship, accounting, credit card processing, and e-

commerce

- Maintain and support Windows Server environments (mixed environment of in-house and

hosted servers)

- Document all technical procedures and solutions
- Stay up-to-date with the latest technology trends and advancements

- Performs miscellaneous job—related duties as assigned

Required Skills:

- Expert level knowledge for Mac PC

- Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
- Experience in managing Active Directory and Group Policy
- Knowledge of virtualization technologies such as VMware or Hyper-V

- 2 or 4 year degree in related computing field from an accredited program

- Working knowledge of SQL Servers, Microsoft Server, Microsoft Office

- Strong knowledge in Magento

- Experience with Inventory

- Experience in Video, Surveillance, or Broadcasting a plus

- Analysis & Problem Solving

- Strong Ability to follow up provide updates to management or fellow employees

- Willingness to learn new services and technologies extremely organized detail oriented

- Able to decipher which issues need immediate attention from upper management

- Proven ability to manage advanced technical projects from start to finish

- Ability to take apart fix equipment as needed

- Corporate Etiquette and Professionalism

Hours:

FULL TIME IN-office hours: Monday through Friday. Weekends as needed

9:00am -5:30 PM EST

Benefits:

Health Benefits after 90 days

401K after 1 Year

Submit email resume and include salary expectations/requirements.

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team of dedicated IT professionals and contribute to the success of our organization.

Job Type: Full-time

Salary: $45,000.00 - $75,000.00 per year

Experience:

• PC: 5 years (Required)
• Microsoft SQL Server: 5 years (Required)
• Mac OS: 4 years (Required)
• VoIP: 3 years (Required)
• Inventory Management software: 2 years (Required)