Operations Manager, Commercial Real Estate

We're IRG Realty Advisors, better known to most of us as IRGRA - The largest Commercial RealEstate Services company headquartered in Ohio with a portfolio of more than 100 Million Square feet of assets in 30+ states.Twenty-plus years of helping real estate owners and occupiers solve complex real estate problems through innovative, comprehensive solutions have established us asmarket leaders.

What sets us apart? Hands down, our culture and innovation.Both define who we are today andwhere we're headed in the future.Our seven core values guide every decision we make and create an inclusive culture where we all feel welcomed, valued, and empowered to do our best

work.We're honored to be recognized as a Top Work Place in NEO for offering a holistic, human- centered Employee Value Proposition (EVP) that treats employees as people, not workers, and is designed to provide an exceptional life experience.

Additionally, we're a progressive company that uses the most advanced technologies to create rewarding opportunities, unique spaces, and sustainable real estate solutions for our clients,tenants,employees,andcommunitiesinwhichweserve.

If this and the job description below resonate with you, we encourage you to apply even if you don't meet all the requirements.We're interested in getting to know you and what you bring tothe table.

Job Description:

The Operations Manager role is within the Property Management division of IRG Realty Advisors. It will assist the Property Manager in the overall operation and maintenance of the property and be responsible for planning, overseeing, and leading of projects. General responsibilities will pertain to plans, organization, direction, and control of the operational activities of the property to meet the tenants' and clients' needs.

This role will be onsite to support the Hazelwood Business Park.

Essential Job Functions:

• This is a hybrid position in that it requires a combination of first-hand technical knowledge and administrative, people, and customer service skills.

• Provides hands-on diagnosis of building systems and infrastructure, including HVAC, plumbing, electrical, life safety, and fire protection/suppression.

• Manages several movingprojectparts of a project simultaneously.

• Ensuresprojectsare on time, on budget, and within scope.

• Understands delivery, usage, and measurement of utilities and possessed skills to track and reduce consumption of utilities.

• Maintainsappropriate standards of physical maintenance and operations of the facilities.

• Supervises Contractors for all maintenance contracts and custodial work on all building components, as well as equipment; Negotiates maintenance contracts for all plant and equipment and manages those contracts whileoverseeing and reviewing their work.

• Troubleshoots complex maintenance problems, develops creative solutions, and performs complexmaintenance duties as necessary.

• Interfaces with contractors and vendors; Creates written specifications and secures bids for services inaccordance with the established bid process.

• Researches and evaluates new maintenance products and procedures.

• Solicits bids and negotiates with vendors for goods and services. Holds vendors accountable for the quality of work, billing accuracy, and adherence to property policies and procedures for all projects.

• Establishes schedules for repairs and preventive maintenance and ensures they are completed.

• Prepares and makes recommendations for the annual maintenance budget. Implements approved budget on aday-to-day basis and is accountable for operating the property within the budget guidelines.

• Develops and enforces operational protocol to ensure energy-efficient operation of the facilities.

• Assists the Property Manager with the development of fiscally responsible operational and maintenance policies,procedures, and plans.

• Prepares and makes recommendations for the annual maintenance budget. Implements approved the budget on aday-to-day basis and is accountable for operating the property within the budget guidelines and management ofannual operating and maintenance budgets.

• Follows the guidelines of theIRGRAWORKFLOWProgram to include elements ofVacancy Management(Vacancy Characterization and Review),Tenant Retention(Tenant Walkthrough, Tenant PM Compliance, Tenant Space Compliance),Compliance(Elevator Inspection), Fire System(Fire Riser Inspection, Fire Pump.Flow Test, Fire Panel Inspection, Sprinkler Pipe Integrity Testing, Impairment Management, Fire Protection,Analysis, Fire Pump Run, Fire Sprinkler Test, Backflow Inspection),Environmental(Water Treatment Test, Monitor Well Test, UST/AST Review),Operations(Site Inspections, Site Walkthroughs, Hot Work Management,Read Meters, High-Voltage Tests, Infrared Tests, Roof inspections, HVAC inspections, Grounds Review,Winterization),Leasing Support(Pre-Tour Review, Manage Tenant Improvements, Close-Out Walkthrough) andBudget/Capital(Budget Preparation, an inspection of Elements Under Service Agreements, RFP Preparation, Capital Plan Reforecast and Manage Capital Projects)

Skills/Qualifications:

• High school or Bachelor's Degree or equivalent experience

• Minimum 3-5years' experience in the facility or property management field

• Strong ability to multi-task and work with deadlines under pressure

• Excellent communication and organizational skills

• Knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and/or CAD is very beneficial

• Physical Demands: the ability to lift 50 pounds, climb ladders and stairs to assess roof tops, walk the property in various weather conditions
  

IRGRA provides equal employment opportunities. Discrimination of any type will not be tolerated. IRGRA is an Equal Opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law. In compliance with the Americans with Disabilities Act Amendments Act (A.D.A.A.A.), if you have a disability and would like to request an accommodation to apply for a position, emailagreen@irgra.com.

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