Customer Service & Warehouse Specialist

Dynamic Office & Accounting Solutions

Pittsburg, CA

$17 to $20 Hourly
Full-Time

Job Description

Customer Service & Warehouse Specialist | Pittsburg, CA | $17-20/hr

We are seeking a dynamic individual to join our client as a Customer Service & Warehouse Specialist. As a Customer Service & Warehouse Specialist, you'll play a crucial role in handling customer service and purchase order processing. Your responsibilities will extend beyond the traditional customer service role, including assisting in the warehouse.

If you thrive in a fast-paced environment, have excellent communication skills, and enjoy providing top-notch service, this could be the opportunity for you! Apply now and call Sophia at 888-303-5627 to schedule an informational interview.

Duties and Responsibilities:

Handle incoming orders with finesse - from entering orders to conducting credit checks and resolving customer inquiries, building sales, and ensuring satisfaction.
Keep management informed about selling trends and maintain a pulse on customer satisfaction.
Commit to service excellence - provide information, creative problem-solving, and timely follow-up.
Assist customers with product pickups from the warehouse.
Contribute to warehouse operations, including order pulling, loading carriers, and participating in monthly cycle counts.

Skill, Knowledge, and Experience Requirements:

Excellent telephone etiquette and strong verbal and written communication skills.
Product knowledge and the ability to find references quickly.
Sales skills, including the ability to skillfully "build" orders.
Proficient computer skills for order entry, inventory lookup, quoting, and credit checking.
Two years of previous customer service experience.
Physical capability to lift 60 pounds and work in a warehouse environment.
Warehouse/forklift experience is a plus.
Ability to work independently.

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Dynamic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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