Teller

Position: Teller
Job Type: Full-Time
Location: Taunton, MA
Department: Retail
Reports To: Branch Manager

ABOUT US:
Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank’s Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank’s steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community, “values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves. Supports, and adheres to, the Bank's regulatory compliance objectives.

1. Provides efficient and courteous customer service. Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments; cashing checks; and redeeming U.S. Savings Bonds.

2. Receives and processes customer payments, e.g., mortgage installment, collateral loans.

3. Maintains updated knowledge of Bank's products and services. Identifies and actively follows up on customer sales opportunities and makes referrals to appropriate department in line with established targets. Provides referrals to appropriate business partners as needed.

4. Ensures the accuracy of transaction processing. Balances transactions and cash at the end of the day and participates in the branch settlement. Complies with various bank procedures as they pertain to BSA compliance and maintains various logs, records, and inventories, as prescribed by bank procedures.

5. Ensures that transactions are processed and the proper documentation is completed in compliance with applicable laws and regulations.

6. Performs all duties in accordance with prescribed regulatory compliance guidelines.

7. Provides service and cross sells all products to customer in teller capacity. May process loan payoffs, as required; enters required data into computer. Provides customers with information and advice within scope of authority.

8. Performs related and unrelated duties as may be needed.

REQUIREMENTS:
High School diploma or equivalent. At least six months of teller or similar level of customer contact experience. Must be able to perform basic math procedures and have good customer service, communication, problem solving, and organizational skills. Good knowledge of the Bank’s products and services. Must be able to use various types of office equipment, including computer terminal. Able to work extended or weekend hours.

INDEPENDENT ACTION:
Performs work independently within scope of established guidelines and practices. Consults with Executive management when clarification or exception to Bank policy may be required.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

EEO STATEMENT:
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.

FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement

Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account

VISIT OUR WEBSITE: https://www.bristolcountysavings.com/
LINKEDIN:https://www.linkedin.com/company/bristol-county-savings-bank/