IT Engineering Manager

The Bronx District Attorney’s Office is seeking a well-qualified staff whose diverse backgrounds reflect an ability to serve the 1.4 million members of the Bronx County community and to pursue a safer Bronx through fair justice. The Information and Technology Bureau is seeking an experienced IT Engineering Manager. The IT Engineering Manager is crucial for overseeing the successful execution of upcoming projects and ensuring the efficiency of the IT infrastructure. The IT Engineering Manager will lead efforts to modernize server and storage infrastructure, upgrade firewalls, implement device management solutions, deploy VDI solutions, and ensure disaster recovery and system redundancy. The IT Engineering Manager role is essential for continuous improvement to address security and high availability needs. The ideal candidate will have strong IT engineering expertise, leadership skills, and a proactive approach to innovation. This position offers an opportunity to drive technological advancements and enhance organizational capabilities.

JOB RESPONSIBILITIES:
Specific duties will include, but are not limited to, the following:
- Infrastructure Architecture and Integration:
o Define and architect server infrastructure, ensuring compatibility and scalability.
o The role under the direction of the deputy chief technology officer, will define, develop, and execute an infrastructure build workstreams that is aligned with agency goals and needs.
o Plan and oversee seamless integration of new technologies within the existing IT landscape.
- Project Management and Coordination:
o Oversee project timelines for various initiatives, coordinating dependencies, resources and ensuring timely completion.
o Facilitate stakeholder communication, keeping all parties informed about project progress.
- Firewall Upgrade Strategy:
o Develop the architecture and strategy for the Palo Alto Firewall upgrade.
o Coordinate with relevant teams to ensure a smooth transition and enhanced security.
- Mobile Device Management (MDM) Solutions:
o Develop and implement centralized management solutions for laptops and phones using MDM solutions.
o Ensure efficient resource coordination and communication throughout the implementation process.
- Virtual Desktop Infrastructure Solution Planning:
o Design and plan the implementation of the VDI solution as an Architect.
o Ensure compatibility and scalability of the VDI solution within the existing infrastructure.
- Disaster Recovery and System Redundancy:
o Design and implement a comprehensive disaster recovery and system redundancy plan.
o Ensure the plan meets business continuity requirements and is regularly tested.
- Data Center HVAC/Pre-Action Fire Suppression/UPS Systems Upgrades:
o Plan and execute upgrades to HVAC systems for improved temperature control.
o Oversee project timelines, resource coordination, and stakeholder communication for HVAC projects.

QUALIFICATIONS:
- Bachelor’s degree in computer engineering, Electrical Engineering, Computer Science, or related fields; relevant certifications (e.g., x86 Platforms, Microsoft, Cisco, Nutanix, Azure) are advantageous.

- Proven experience in system engineering roles for at least 8 years, with a focus on server, storage, and/or network infrastructure.

- Proven experience in managerial capacity roles in IT Infrastructure fields for at least 5 years.

- Familiarity with enterprise servers, storage area network or appliances, network switches/protocols, backup solutions, disaster recovery approaches and security best practices.

- Experience in managing and optimizing Nutanix Hyper Converged Infrastructure environments is a plus.

- Proficiency in deploying and managing Azure or AWS instances and cloud-based resources.

- Strong understanding of virtualization technologies, including VDI solutions like IGEL.

- Knowledge of data center modernization concepts and technologies.

- Excellent troubleshooting skills and the ability to diagnose and resolve technical issues efficiently.

- Strong communication skills to interact effectively with technical and non-technical stakeholders.

- Detail-oriented mindset and the ability to manage multiple tasks and priorities.

- Ability to manage multiple projects and tasks efficiently.

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.