System Analyst Trainee
- Full-Time
About LSPedia
Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical, healthcare, and food industries. As a distinguished Top 50 Michigan Company and recognized on INC's list of the fastest-growing companies in America, LSPedia stands as a beacon of innovation and excellence.
Our cutting-edge software solutions have earned the trust of major players in the pharmaceutical and healthcare sectors, including esteemed organizations such as the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, Walmart, Rite Aid, and thousands more. We take pride in our commitment to delivering unparalleled traceability and compliance solutions that redefine industry standards.
At LSPedia, we are fueled by a passion for innovation and a commitment to excellence. Join our rockstar team as we continue to expand and shape the future of traceability and supply chain solutions. We are actively seeking individuals who share our vision and enthusiasm to contribute to the ongoing success of our dynamic and growing company. Together, we are driving the evolution of industries and shaping a more connected, compliant, and efficient future.
Job responsibilities
This position requires the candidate to perform the following responsibilities:
- Acquire a strong foundation in system analysis methodologies and tools.
- Assist senior system analysts in gathering requirements and conducting thorough analysis.
- Participate in training programs to enhance technical skills and knowledge of relevant software tools.
- Collaborate with project teams to gain practical experience in system analysis.
- You will be responsible for providing exceptional customer service, troubleshooting problems, and escalating issues when necessary to ensure customer satisfaction
- Aim to advance to next level System Analyst within 3 months by demonstrating your competence and performance
- Document and maintain accurate records of the work performed
- Attend and participate in team meetings, providing updates on the progress of assigned tasks and projects
Basic Qualifications:
This job has high visibility in the company and is best suited for people with ambition and drive to work for their success. The candidate must have the following qualifications.
- Associate or Bachelor's degree in Computer Science, Information Technology, Engineering or a related field
- A keen interest and curiosity in professional services, system analysis and problem-solving
- A positive attitude and a strong work ethic
- Excellent communication and interpersonal skills, with a customer-centric approach and the ability to empathize with users
- Working knowledge of XML, XML validation troubleshooting
- Familiarity with common Microsoft Office productivity tools
- A willingness to learn new skills and technologies and adapt to changing requirements
- Ability to work independently and as part of a team, adapting to a fast-paced and dynamic environment
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